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Visibility (wipers, defrost, mirrors)Part report

2020 Infiniti QX60 Visibility (wipers, defrost, mirrors) Problems

Complaints
4about this part
Share
17%of 24 total for the year
Median mileage
40,356miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the visibility of the 2020 Infiniti QX60, 17% of the 24 complaints for this model year. Where a mileage was given, the median is 40,356 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Sunroof exploded when driving on the highway, we pulled over immediately and called Infiniti customer service for technical help, they asked me to drive to nearest Infiniti retail store to replace the glass. When we got the store, there's no mechanic because it's saturday. The staff there told me to come monday to see if they can determine the sunroof exploded by itself. They helped us cover the sunroof with hardboard and tapes. We drove to the retail store--hgreg Infiniti monrovia on monday. …”

NHTSA complaint #11406555, filed 2021-04, 6,713 miles

“I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. …”

NHTSA complaint #11718264, filed 2026-02

“I was driving at approximately 40 mph in clear weather on a familiar straight asphalt roadway in our community. I suddenly heard a loud blast. I thought it was an explosion near the roadway. I was terrified, so I immediately pulled over into a supermarket parking lot. There was a policeman there, and I asked him if he had heard the explosion. He did not hear anything but volunteered to check my vehicle. He found that the sunroof was blown out. My sunshade was closed, so no glass entered the cabin of my car. The policeman found some glass on the road at the location I was driving. …”

NHTSA complaint #11642760, filed 2025-02

“The contact owns a 2020 Infiniti QX60. The contact stated that while driving on the highway at 65 MPH, the sunroof glass shattered without impact. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that there was no cause for the failure found. The contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.”

NHTSA complaint #11659816, filed 2025-05, 74,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2026110%
2024315%
202327%
202214%
2020417%
201913%
201813%
201723%
2016414%
201544%
201411%

Other parts of the 2020 Infiniti QX60

Other or unknown
6 complaintsTransmission and drivetrain
6 complaintsElectrical system
4 complaintsEngine
3 complaintsForward collision avoidance
3 complaintsBrakes
2 complaintsFuel system
2 complaintsBody and structure
2 complaintsSuspension
2 complaintsVehicle speed control
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaints

← All problems reported for the 2020 Infiniti QX60

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology