Skip to content
SuspensionPart report

2020 Infiniti QX60 Suspension Problems

Complaints
2about this part
Share
8%of 24 total for the year
Median mileage
60,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the suspension of the 2020 Infiniti QX60, 8% of the 24 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“2020 infinity qx 60 Bought car used in 2024 with 80,000. There is a hesitation when accelerating and sometimes seems to want to die when idling. There is also a knocking sound at times when accelerating. At times I feel transmission skips. When turning right or left or reversing, the wheels seem to creek and almost grind a bit. I am great about maintenance and called to determine if my vin was included in the current recalls. I am told no, but am experiencing the same symptoms described by infinity. …”

NHTSA complaint #11674135, filed 2025-07

“The contact owns a 2020 Infinity QX60. The contact stated while driving at undisclosed speeds, there was an abnormal knocking sound coming from the vehicle. The contact stated that the sound was more evident while turning to the left or the right. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the axle was damaged. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V402000 (SUSPENSION, STEERING): however, the VIN was not included. …”

NHTSA complaint #11645639, filed 2025-02, 60,000 miles

Related recalls

Suspension: other model years

YearComplaintsShare of year
202415%
202028%
201913%
201813%
201711%
201613%
201511%
201442%

Other parts of the 2020 Infiniti QX60

Other or unknown
6 complaints
Transmission and drivetrain
6 complaints
Electrical system
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Engine
3 complaints
Forward collision avoidance
3 complaints
Brakes
2 complaints
Fuel system
2 complaints
Body and structure
2 complaints
Vehicle speed control
2 complaints
Air bags
1 complaints
Back-over prevention (rear camera)
1 complaints

← All problems reported for the 2020 Infiniti QX60

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology