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Transmission and drivetrainPart report

2020 Infiniti QX60 Transmission and drivetrain Problems

Complaints
6about this part
Share
25%of 24 total for the year
Median mileage
57,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the transmission and drivetrain of the 2020 Infiniti QX60, 25% of the 24 complaints for this model year. Where a mileage was given, the median is 57,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Odometer Fraud. The contact purchased a 2020 Infiniti QX60. The contact discovered a mileage discrepancy after the purchase. Additionally, the transmission was jerking while the vehicle was being driven. The vehicle was a dealer sale. At the time of purchase, the mileage was 46,000. The vehicle was taken to the local dealer, but no assistance was provided. It was later discovered that the mileage on the Title was 57,000. The VIN was not available.”

NHTSA complaint #11694793, filed 2025-10, 57,000 miles

“The CVT Transmission without any warning gave out and wont allow my car to drive forward just reverse. Its been out and its an expensive repair. No check engine warning light came on and my car wont run.”

NHTSA complaint #11735887, filed 2026-05

“I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be replaced at a cost of $8,600. This suv has only about 75,000 miles. Upon checking the internet I found that this transmission issue has been a problem for a number of years and Infiniti has not adequately addressed it. This is a safety issue and Infiniti should take ownership and fix problem.”

NHTSA complaint #11703005, filed 2025-12

“While traveling at 75 mph(speed limit) on the interstate, the vehicle's CVT transmission suffered a catastrophic failure and suddenly lost all power/acceleration, dropping into a low-gear limp mode. No engine light appeared until after we parked. This caused an immediate and dangerous drop in speed in high-speed busy traffic, nearly causing a severe multi-vehicle collision. We put our hazards on and continued at about 20 mph until the first exit nearly a mile away. This happened during mountain interstate driving with large distances between towns where most have no dealerships. …”

NHTSA complaint #11762891, filed 2026-09

“I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor to have vehicle inspected I recently had the cvt transmission replaced a month prior when I brought suv in I was informed it was not the transmission but the right shaft seal and transfer case were leaking and low on fluid causing the power loss I was told that there was a tsb issued by Nissan in regards to this I believe this should be changed to a recall especially being a…”

NHTSA complaint #11701763, filed 2025-11

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
202415%
2023311%
2022313%
2020625%
20191128%
20181334%
20171319%
2016310%
20152325%
20149950%

Other parts of the 2020 Infiniti QX60

Other or unknown
6 complaints
Electrical system
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Engine
3 complaints
Forward collision avoidance
3 complaints
Brakes
2 complaints
Fuel system
2 complaints
Body and structure
2 complaints
Suspension
2 complaints
Vehicle speed control
2 complaints
Air bags
1 complaints
Back-over prevention (rear camera)
1 complaints

← All problems reported for the 2020 Infiniti QX60

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology