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Body and structurePart report

1996 Jeep Cherokee Body and structure Problems

Complaints
47about this part
Share
11%of 447 total for the year
Median mileage
133,100miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 47 complaints about the body and structure of the 1996 Jeep Cherokee, 11% of the 447 complaints for this model year. Where a mileage was given, the median is 133,100 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Severe rust all over the body but especially on the frame. Have had multiple components fail and crack, now taking in water through corners of the roof through rust holes. Passenger side of frame likely to sever under further driving. Rust on the brackets holding the fuel tank to the vehicle created a hole in the fuel tank. Part was replaced, no picture.”

NHTSA complaint #10810825, filed 2015-12, 182,000 miles

“This complaint is for a 1996 Jeep Cherokee sport. It is a 2-door vehicle with 4 wheel drive. The engine mount studs sheared off between the engine mount and the engine. This is the second time that this has occurred. The first incident occurred while the vehicle was still under warranty and the dealership cured the issue. The event took place on the bay bridge between oakland, ca and san francisco, ca. The second event took place on a busy street in memphis tennessee. I drove over an area that looked like the city had done some street work and had filled the area back in with asphalt. …”

NHTSA complaint #10231709, filed 2008-06, 110,032 miles

“In 2003 I experience leaking water from under the dash on both the passenger side and driver's side in pouring rain. Vehicle was taken to dealer and fixed for $766. Now in march 2004, just before the original warranty on the first fix runs out the leak is back. Vehicle went to dealer, they say it is now leaking some where else (around the driver's door,doesn't explain why I am getting water on the passenger side) fix gaskets for $220. Waiting for next leak, which I am will come. Chrysler refused to fix the second leak under the first warranty.”

NHTSA complaint #10064100, filed 2004-03

“The tack weld that holds the hinge side of the door to frame of the Jeep, over time became looser and looser. I realized the door didn't seem to fit as tightly, but I didn't appreciate how much it corroded until it collapsed, totally separating that section from the body of the car. The covered hinge is still holding the door in place, but without the uncovered hinge bracing the door, the door closes, but during driving-gusts of wind can separate the top of the door framing the window from the car.”

NHTSA complaint #740101, filed 2001-01

“The front left corner of the drivers seat has broken loose from the adjustment slide. This causes the seat to tilt back when accelerating. The metal is torn from around the bolt. The bolt is still intact. The upper left door hinge is also coming loose from the body. The weld that secures the hinge to the body is failing. I contacted the local dealer (not the one who I bought the car from) and the service manager told me that he had not seen these problems before. Since it is out of warranty he suggested I take it to a body shop. …”

NHTSA complaint #759502, filed 2002-03

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
2026111%
202031%
2019201%
201841%
2017121%
2016332%
2015865%
20141104%
200616%
200194%
200072%
199972%
1998277%
199772%
19964711%
199514925%
199420540%
19939924%
19921110%
199121%
199052%
198974%
198822%
198735%
198615%
1985212%

Other parts of the 1996 Jeep Cherokee

Brakes
93 complaints
Transmission and drivetrain
60 complaints
Engine cooling
54 complaints
Electrical system
43 complaints
Steering
37 complaints
Suspension
31 complaints
Fuel system
28 complaints
Air bags
26 complaints
Visibility (wipers, defrost, mirrors)
16 complaints
Seats
15 complaints
Tires
14 complaints
Seat belts
13 complaints

← All problems reported for the 1996 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology