2014 Jeep Cherokee Body and structure Problems
- Complaints
- 110about this part
- Share
- 4%of 2,650 total for the year
- Median mileage
- 40,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 110 complaints about the body and structure of the 2014 Jeep Cherokee, 4% of the 2,650 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 5 of these say a crash was involved and 4 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was traveling on route 18 a 55 MPH road yesterday and hit some ice or center rumble strips in the road. My car went into a large ditch. The front end of my car is severely damaged. The driver side airbag did not deploy. I find this very disturbing. Definitely a safety issue!!”
NHTSA complaint #11289860, filed 2019-12, 106,000 miles“I started my car to warm it up and in about five minutes time the car was on fire. The vehicle was parked in front of my home. The fire department was called and was able to put it out. Just a few days ago my insurance company told me the cause was due to an electrical malfunction. The car was a complete loss.”
NHTSA complaint #10957519, filed 2017-02, 40,000 miles“I have been calling local dealerships (ancira and ingram park) on and off since june/july of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. No one ever calls me back, seemingly refusing to handle the recall.”
NHTSA complaint #10925946, filed 2016-11, 18,000 miles“I was in an accident severe enough to total the vehicle but none of the many air bags deployed. I rear ended a vehicle on the freeway. I was just concerned since I am unaware what speed I was going at the point of impact. The front of my vehicle was pushed back toward the windsheild pretty far. Unfortunately, I don't have any pictures. I just wanted to express my concerns. We did test the car and there aparently no failure of the air bag system, so maybe no problem.”
NHTSA complaint #11302083, filed 2020-01, 60,750 miles“Water is coming in through the floorboards when it rains while I am driving or take it through the car wash soaking the carpeting and floor matts because their are body seams that are pulling apart an separating. The car is a 2014 with 20, 430 miles on it and has a clean carfax. Jeep dealer says they can't help. I need a body shop. Sounds like a factory defect. I have had the car 6 weeks and I have made 1 payment on it. Not happy and no one is in a hurry to help!!”
NHTSA complaint #11000092, filed 2017-06, 18,000 milesRelated recalls
- 23V338000May 11, 2023Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module…Covers: Jeep Cherokee 2014–2016
- 15V393000Jun 22, 2015Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a…Covers: Jeep Cherokee 2014–2015
Related service bulletins
- 11022011Aug 16, 2025Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 11022012Aug 14, 2025Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 11022003Aug 13, 2025Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 11005320Jul 24, 2024"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 10247995Feb 3, 2023Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 10234468Feb 3, 2023Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 10229810Dec 15, 2022Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 10229572Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10225424Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10225287Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 11% |
| 2020 | 3 | 1% |
| 2019 | 20 | 1% |
| 2018 | 4 | 1% |
| 2017 | 12 | 1% |
| 2016 | 33 | 2% |
| 2015 | 86 | 5% |
| 2014 | 110 | 4% |
| 2006 | 1 | 6% |
| 2001 | 9 | 4% |
| 2000 | 7 | 2% |
| 1999 | 7 | 2% |
| 1998 | 27 | 7% |
| 1997 | 7 | 2% |
| 1996 | 47 | 11% |
| 1995 | 149 | 25% |
| 1994 | 205 | 40% |
| 1993 | 99 | 24% |
| 1992 | 11 | 10% |
| 1991 | 2 | 1% |
| 1990 | 5 | 2% |
| 1989 | 7 | 4% |
| 1988 | 2 | 2% |
| 1987 | 3 | 5% |
| 1986 | 1 | 5% |
| 1985 | 2 | 12% |
Other parts of the 2014 Jeep Cherokee
1,471 complaintsEngine
516 complaintsElectrical system
449 complaintsOther or unknown
286 complaintsBrakes
211 complaintsFuel system
200 complaintsVehicle speed control
185 complaintsSteering
119 complaintsElectronic stability control
88 complaintsVisibility (wipers, defrost, mirrors)
75 complaintsSuspension
63 complaintsAir bags
49 complaints
← All problems reported for the 2014 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology