2016 Jeep Cherokee Body and structure Problems
- Complaints
- 33about this part
- Share
- 2%of 1,412 total for the year
- Median mileage
- 40,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 33 complaints about the body and structure of the 2016 Jeep Cherokee, 2% of the 1,412 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 2 of these say a crash was involved and 3 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Within 7 months of buying this car from a dealership, the 4wd says unavailable, the wiper sprayer broke while I was driving and I had to pull over because I couldn't spray my window on a snow-melting, messy day. Then the driver's side wiper broke while driving in torrent rains where I almost got run over by a semi-truck on the highway for having to pull over. The mud flaps continue to rip causing mud and ice to build up behind the tires. …”
NHTSA complaint #11397237, filed 2021-02, 110,000 miles“Seams underneath the vehicle were not properly sealed at the factory, which resulted in half inch to an inch of standing water on the front and back floor boards on the passenger side of the vehicle. The car now smells like a musty moldy basement. As of today's date 8/25/17 the dealership has attempted to fix our car twice, but we anticipate needing to go back for a third time.”
NHTSA complaint #11019769, filed 2017-08, 5,000 miles“I received a notification a few times saying service transmission. The light would stay on for a day then go away. Upon the third time or receiving this message I noticed my car started shifting hard while accelerating. I had someone check my codes and I received 3 codes. B10e9, b10ea, and p1db7. I have read so many similar problems with this vehicle and I noticed my VIN is not on the recall list. I only had this car for 2 months before I got any of these messages and started having these issues. …”
NHTSA complaint #11377026, filed 2020-11, 90,000 miles“On july 18, 2018 I went outside to get an item out of back of my vehicle which was stationary and I couldn't get liftgate to lift and I noticed there was smoke in my car, I opened the drivers side door and smoke billowed out. After a few minutes, I got in the vehicle and moved it back away from my house and noticed I had no A/C, radio or anything working on dashboard. I looked in back of vehicle and it was burnt in the back left corner of lift gate. I immediately called my insurance company and they had it towed to mike smith auto group in beaumont. …”
NHTSA complaint #11124233, filed 2018-09, 39,000 miles“Car started to smell musty/moldy 8 weeks after I purchased it (brand new). Found the passenger floor carpet to be wet and water was draining out of the drain hole near the passenger rear door. Upon multiple trips to the dealer, the carpeting was pulled back and it was determined that a seam in the front right wheel well was never welded at the factory. This open seam was allowing water to dump into my car for 4 months. My and my families health has been affected (sore throat, cough and headache when in the car) by the mold in the car. …”
NHTSA complaint #10992846, filed 2017-06, 3,307 milesRelated recalls
- 23V338000May 11, 2023Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module…Covers: Jeep Cherokee 2014–2016
- 15V826000Dec 9, 2015Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with…Covers: Jeep Cherokee 2015–2016
Related service bulletins
- 11022011Aug 16, 2025Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 11022012Aug 14, 2025Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 11022003Aug 13, 2025Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 11005320Jul 24, 2024"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 10247995Feb 3, 2023Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 10234468Feb 3, 2023Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 10229810Dec 15, 2022Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing…
- 10229572Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10225424Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10225287Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 11% |
| 2020 | 3 | 1% |
| 2019 | 20 | 1% |
| 2018 | 4 | 1% |
| 2017 | 12 | 1% |
| 2016 | 33 | 2% |
| 2015 | 86 | 5% |
| 2014 | 110 | 4% |
| 2006 | 1 | 6% |
| 2001 | 9 | 4% |
| 2000 | 7 | 2% |
| 1999 | 7 | 2% |
| 1998 | 27 | 7% |
| 1997 | 7 | 2% |
| 1996 | 47 | 11% |
| 1995 | 149 | 25% |
| 1994 | 205 | 40% |
| 1993 | 99 | 24% |
| 1992 | 11 | 10% |
| 1991 | 2 | 1% |
| 1990 | 5 | 2% |
| 1989 | 7 | 4% |
| 1988 | 2 | 2% |
| 1987 | 3 | 5% |
| 1986 | 1 | 5% |
| 1985 | 2 | 12% |
Other parts of the 2016 Jeep Cherokee
635 complaintsOther or unknown
316 complaintsEngine
314 complaintsElectrical system
298 complaintsBrakes
103 complaintsVehicle speed control
76 complaintsSteering
54 complaintsFuel system
44 complaintsAir bags
31 complaintsElectronic stability control
30 complaintsForward collision avoidance
29 complaintsSuspension
21 complaints
← All problems reported for the 2016 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology