2016 Jeep Cherokee Electrical system Problems
- Complaints
- 298about this part
- Share
- 21%of 1,412 total for the year
- Median mileage
- 43,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 298 complaints about the electrical system of the 2016 Jeep Cherokee, 21% of the 1,412 complaints for this model year. Where a mileage was given, the median is 43,000 miles. 2 of these say a crash was involved and 4 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2016 Jeep Cherokee sport with only 11850 miles began jerking and stalling while driving slowly... Finally it stalled completely and the low oil indicator showed. I then discovered the 2.4l tigershark engine was down over 2 qts. There was no prior low oil indication. I immediately changed the oil and filter for the third time since 2016 when new. The vehicle stopped on a county road.”
NHTSA complaint #11404072, filed 2021-03, 11,850 miles“I was driving and the lights on the shift all turn red. I pulled over turned the vehicle off drove again and all the lights turn red again repeated the process and and it turned on again. Called the dealer they never heard of the problem looked it up and said that the shift needs to be inspected but they said it is ok to drive.”
NHTSA complaint #11309339, filed 2020-02, 20,000 miles“'service shifter' is displayed, meaning I cannot use any of the in vehicle controls or use the manual transmission feature or see what gear I am in. It's an automatic but has the manual option. I've seen hundreds of other people effected by this, needs to be a recall asap or grounds for a class action if no action is taken.”
NHTSA complaint #11328314, filed 2020-06, 70,000 miles“The shifter light came on on 04/01/2021. It remained on the entire trip home from my school of employment. I noted this is a popular problem with this model. Previously, I had very scary problems with acceleration several times and this is documented in an ongoing suit that has not been resolved.”
NHTSA complaint #11406067, filed 2021-04, 68,000 miles“We have taken our Jeep in countless times since obtaining it brand new in 2016 for a service shift issue. They replaced our thermostat the first time then wiring harness to the transmission/bcm the second time since then the dealership has stated with out a check engine light not to worry about this issue. Every time it happens our Jeep heats up past 220 degrees and starts to run rough.”
NHTSA complaint #11307367, filed 2020-02, 23,000 milesRelated recalls
- 18V332000May 17, 2018Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab…Covers: Jeep Cherokee 2014–2018, Ram 1500 2014–2019, Jeep Grand Cherokee 2014–2018 +12 more
Related service bulletins
- 11035316Jul 23, 2026Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A.
- 11030035Mar 4, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 11028904Feb 14, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic…
- 11020600Jul 4, 2025Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
- 11013171Jan 25, 2025Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic…
- 11012777Jan 7, 2025Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 11002828Jun 25, 2024"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10251783Jan 10, 2024Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10248564Sep 16, 2023MIL/check engine lamp comes on after performing U90 recall PCM software update.
- 10244403Sep 16, 2023MIL/check engine lamp comes on after performing U90 recall PCM software update.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 11% |
| 2022 | 8 | 15% |
| 2021 | 23 | 13% |
| 2020 | 35 | 10% |
| 2019 | 341 | 20% |
| 2018 | 190 | 28% |
| 2017 | 342 | 26% |
| 2016 | 298 | 21% |
| 2015 | 327 | 18% |
| 2014 | 449 | 17% |
| 2006 | 2 | 12% |
| 2001 | 19 | 8% |
| 2000 | 44 | 12% |
| 1999 | 26 | 7% |
| 1998 | 47 | 12% |
| 1997 | 23 | 6% |
| 1996 | 43 | 10% |
| 1995 | 40 | 7% |
| 1994 | 21 | 4% |
| 1993 | 35 | 8% |
| 1992 | 8 | 7% |
| 1991 | 9 | 4% |
| 1990 | 8 | 3% |
| 1989 | 13 | 7% |
| 1988 | 16 | 16% |
| 1987 | 4 | 7% |
Other parts of the 2016 Jeep Cherokee
635 complaintsOther or unknown
316 complaintsEngine
314 complaintsBrakes
103 complaintsVehicle speed control
76 complaintsSteering
54 complaintsFuel system
44 complaintsBody and structure
33 complaintsAir bags
31 complaintsElectronic stability control
30 complaintsForward collision avoidance
29 complaintsSuspension
21 complaints
← All problems reported for the 2016 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology