2021 Jeep Cherokee Electrical system Problems
- Complaints
- 23about this part
- Share
- 13%of 176 total for the year
- Median mileage
- 45,050miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 23 complaints about the electrical system of the 2021 Jeep Cherokee, 13% of the 176 complaints for this model year. Where a mileage was given, the median is 45,050 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving in a residential area (40 MPH) when my car suddenly jolted as if I had suddenly stepped on the brake pedal and then the gas pedal. I stopped for a red light, and the car suddenly stalled. The engine and battery light were on, the seat/steering wheel warmer, and air conditioning system completely shut off. The monitor kept saying to step on the brake/start the car, I attempted to do this and nothing. I shut the car off and then tried to turn it on again multiple times and nothing. …”
NHTSA complaint #11396202, filed 2021-02, 2,500 miles“We were in a front impact vehicle accident. Airbags didn't deploy, brakes failed after impact and the engine didn't shut down. I had to disconnect the ecu power relay for the engine to stop.”
NHTSA complaint #11402644, filed 2021-03, 1,400 miles“I bought my 2021 jeep in 2023 at Matthew's in Pa and from day 1 my antifreeze has been leaking, I Bought the extended Warranty and they told me I didnt buy it and wouldn't fix nothing, so I took it back down there and other guy told me yes I had a Warranty but it's outdated and nothing they can do, which isn't fair on me! Now my heater core is bad which from get go that was the problem but they couldn't figure it out! …”
NHTSA complaint #11749175, filed 2026-07“I bought the car in 7/23 at Auto Savvy Sta fe New Mexico, after 3-4 weeks the power steering wheel light on I called the dealer so they checked n then they said nothing is wrong so after that the lights . The car were 3 times at the dealer and the last time was there for 9 weeks. So they said they changed the steering column, the clock spring and the lights came back. So one time I lost the control, on the high way so after that I haven’t used the car.”
NHTSA complaint #11657641, filed 2025-04“In May 2021 I leases a brand new car. In Jan 2021 I was driving my car and at a busy intersection, my car stalled. I just got a full tank of gas but the low fuel tank light came on. The car would not turn off, the clutch was stuck and I could not shift out of any gear. I brought my car in to the service center where I bought my car and let them know that I think electrical issues were causing problems with my fuel gauge and my clutch. …”
NHTSA complaint #11469360, filed 2022-06Related service bulletins
- 11031688Apr 22, 2026Door Latch, Handle And Ajar Additional Service Information.
- 11031423Apr 15, 2026Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses…
- 11030150Mar 9, 2026If replacing $8474412A$ with $8474413A$ version, verify vehicle is proxied and configured properly. The 4412 part does not have RSD (SXM) capability. The 4413 part has RSD (SXM)…
- 11030035Mar 4, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 11029670Feb 21, 2026Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses…
- 11028904Feb 14, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic…
- 11028779Feb 3, 2026Power transfer unit - none
- 11028778Feb 3, 2026Power transfer unit - none
- 11026652Dec 10, 2025Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold…
- 11025515Nov 7, 2025Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 11% |
| 2022 | 8 | 15% |
| 2021 | 23 | 13% |
| 2020 | 35 | 10% |
| 2019 | 341 | 20% |
| 2018 | 190 | 28% |
| 2017 | 342 | 26% |
| 2016 | 298 | 21% |
| 2015 | 327 | 18% |
| 2014 | 449 | 17% |
| 2006 | 2 | 12% |
| 2001 | 19 | 8% |
| 2000 | 44 | 12% |
| 1999 | 26 | 7% |
| 1998 | 47 | 12% |
| 1997 | 23 | 6% |
| 1996 | 43 | 10% |
| 1995 | 40 | 7% |
| 1994 | 21 | 4% |
| 1993 | 35 | 8% |
| 1992 | 8 | 7% |
| 1991 | 9 | 4% |
| 1990 | 8 | 3% |
| 1989 | 13 | 7% |
| 1988 | 16 | 16% |
| 1987 | 4 | 7% |
Other parts of the 2021 Jeep Cherokee
103 complaintsEngine
28 complaintsOther or unknown
27 complaintsBrakes
14 complaintsForward collision avoidance
11 complaintsAir bags
9 complaintsFuel system
5 complaintsSuspension
5 complaintsLane departure
3 complaintsSteering
3 complaintsSeat belts
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2021 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology