2021 Jeep Cherokee Other or unknown Problems
- Complaints
- 27about this part
- Share
- 15%of 176 total for the year
- Median mileage
- 2,778miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 27 complaints about the other or unknown of the 2021 Jeep Cherokee, 15% of the 176 complaints for this model year. Where a mileage was given, the median is 2,778 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving in a residential area (40 MPH) when my car suddenly jolted as if I had suddenly stepped on the brake pedal and then the gas pedal. I stopped for a red light, and the car suddenly stalled. The engine and battery light were on, the seat/steering wheel warmer, and air conditioning system completely shut off. The monitor kept saying to step on the brake/start the car, I attempted to do this and nothing. I shut the car off and then tried to turn it on again multiple times and nothing. …”
NHTSA complaint #11396202, filed 2021-02, 2,500 miles“Driving in a residential area, car kept sputtering. Rpm gauge kept going up and down while pressing in the gas multiple times while driving until it eventually shut down again. Engine light and battery light came on. This has occurred for the second time.”
NHTSA complaint #11399011, filed 2021-03, 3,055 miles“Have a safety recall on my vehicle. Jeep has had this issue for the last couple of years (unbeknownst to me) and still don’t have a remedy for the issue. I’m concerned it’s going to continue to cause damage to my vehicle. Found out there was a recall from a carfax email. It took Jeep an extra month to notify me.”
NHTSA complaint #11753076, filed 2026-07“The interior screen has become pixelated with different colors. This effects my back up camera which is a big safety hazard. All of the climate control, radio and general info are also on this screen. I have not had it diagnosed at the dealership because they charge 160.00 to just hook up to diagnostics.”
NHTSA complaint #11714199, filed 2026-01“UNKNOWN I have found this recall notice online but have not had any direct contact from the manufacturer MOPAR about the recall. This recall sounds like a significant safety issue, I need to know if I should discontinue drive the vehicle and be provided another means of transportation.”
NHTSA complaint #11767252, filed 2026-09Related service bulletins
- 11030269Mar 18, 2026Backup Camera Poor Image Quality Inspection
- 11022027Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11022026Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11015810Mar 17, 2025"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before…
- 11012010Dec 17, 2024FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or…
- 10248941Nov 21, 2023Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives…
- 10247479Oct 17, 2023Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ?…
- 10243153Aug 8, 2023Apple CarPlay Does Not Work Or Not Connecting
- 10241035Jun 29, 2023Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- 10225287Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 22% |
| 2022 | 4 | 8% |
| 2021 | 27 | 15% |
| 2020 | 38 | 11% |
| 2019 | 262 | 16% |
| 2018 | 174 | 25% |
| 2017 | 343 | 26% |
| 2016 | 316 | 22% |
| 2015 | 260 | 14% |
| 2014 | 286 | 11% |
| 2006 | 1 | 6% |
| 2001 | 7 | 3% |
| 2000 | 11 | 3% |
| 1999 | 9 | 2% |
| 1998 | 15 | 4% |
| 1997 | 7 | 2% |
| 1996 | 11 | 2% |
| 1995 | 7 | 1% |
| 1994 | 8 | 2% |
| 1993 | 6 | 1% |
| 1991 | 4 | 2% |
| 1990 | 4 | 1% |
| 1989 | 6 | 3% |
| 1987 | 1 | 2% |
| 1985 | 1 | 6% |
Other parts of the 2021 Jeep Cherokee
103 complaintsEngine
28 complaintsElectrical system
23 complaintsBrakes
14 complaintsForward collision avoidance
11 complaintsAir bags
9 complaintsFuel system
5 complaintsSuspension
5 complaintsLane departure
3 complaintsSteering
3 complaintsSeat belts
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2021 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology