2020 Jeep Cherokee Other or unknown Problems
- Complaints
- 38about this part
- Share
- 11%of 334 total for the year
- Median mileage
- 2,200miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 38 complaints about the other or unknown of the 2020 Jeep Cherokee, 11% of the 334 complaints for this model year. Where a mileage was given, the median is 2,200 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“1-20-2020 purchased a new Jeep Cherokee latitude, we purchased the car with 4 wheel drive and all terrain tires for our needs, gravel, mud, snow, flooding etc.in or about 12-1-2020 we received an recall w43, we thought it had to do with the bumper being melted by the exhaust. The recall stated tire rub and exhaust tips. Well needless to say they performed the recall, which I was suspect of because I think they are trying to hide a defect in manufacturing of the vehicle. …”
NHTSA complaint #11385991, filed 2021-01, 5,098 miles“I took my foot of the accelerator to apply the brakes and the car continued to accelerate even as I applied the brakes. I had to apply the brakes for a mile or two until I could safely pull over. Once I pulled over and completely stopped the rpms went over 7000. I turned the car off and restarted it. The rpms again went over 7000. I let the car sit for a few minutes and started the car once again. The car operated just fine after this. We took the car into the dealership and they could not duplicate the problem.”
NHTSA complaint #11277328, filed 2019-10, 740 miles“Vehicle sos call locks the entertainment system and will not call sos nor disconnect. No radio available. Has occurred multiple times. The uconnect had serious electrical issues.”
NHTSA complaint #11384639, filed 2020-12, 2,400 miles“I was driving on the highway on my way to work around 7:45 am. As I was driving my car lost all power and I heard a grinding sound. As the grinding sound was happening, I had no control over my car. I managed to move to the side lane and put my hazards on. I then had to wait for a tow truck. Ultimately, the brakes, the transfer case, and the rear differental needs replaced.”
NHTSA complaint #11731252, filed 2026-04“Brought to dealer to evaluate for loud popping in/out of park, clunking and grinding noises on accelaration and stops. Dealer determined it was the PTU. Was told it is covered under warranty, but the part is on backorder for 3 months, so I'm still waiting. I'm unsure if safe to drive. Seems like a known issue with ealier models of Jeep Cherokee, likely issue with 2020s as well.”
NHTSA complaint #11699238, filed 2025-11Related service bulletins
- 11030269Mar 18, 2026Backup Camera Poor Image Quality Inspection
- 11022027Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11022026Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11015810Mar 17, 2025"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before…
- 11012010Dec 17, 2024FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or…
- 10243153Aug 8, 2023Apple CarPlay Does Not Work Or Not Connecting
- 10241035Jun 29, 2023Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- 10225287Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10220715Mar 17, 2022No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- 10220697Mar 9, 2022Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 22% |
| 2022 | 4 | 8% |
| 2021 | 27 | 15% |
| 2020 | 38 | 11% |
| 2019 | 262 | 16% |
| 2018 | 174 | 25% |
| 2017 | 343 | 26% |
| 2016 | 316 | 22% |
| 2015 | 260 | 14% |
| 2014 | 286 | 11% |
| 2006 | 1 | 6% |
| 2001 | 7 | 3% |
| 2000 | 11 | 3% |
| 1999 | 9 | 2% |
| 1998 | 15 | 4% |
| 1997 | 7 | 2% |
| 1996 | 11 | 2% |
| 1995 | 7 | 1% |
| 1994 | 8 | 2% |
| 1993 | 6 | 1% |
| 1991 | 4 | 2% |
| 1990 | 4 | 1% |
| 1989 | 6 | 3% |
| 1987 | 1 | 2% |
| 1985 | 1 | 6% |
Other parts of the 2020 Jeep Cherokee
199 complaintsEngine
46 complaintsElectrical system
35 complaintsBrakes
30 complaintsSteering
22 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsVehicle speed control
8 complaintsAir bags
7 complaintsSuspension
7 complaintsWheels
5 complaintsEngine cooling
4 complaints
← All problems reported for the 2020 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology