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Other or unknownPart report

2015 Jeep Cherokee Other or unknown Problems

Complaints
260about this part
Share
14%of 1,794 total for the year
Median mileage
33,600miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 260 complaints about the other or unknown of the 2015 Jeep Cherokee, 14% of the 1,794 complaints for this model year. Where a mileage was given, the median is 33,600 miles. 7 of these say a crash was involved and 6 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving on the freeway going 60 miles per hour when l heard a loud bang. My car shook violently causing me to swerve. I then heard the wind coming in from my moonroof . I immediately pulled off the freeway to assess what had happened. There was a huge hole in my moonroof with the rest of the glass protruding upward. Nothing hit my moonroof it had exploded.”

NHTSA complaint #11309243, filed 2020-02, 57,000 miles

“I was driving on the interstate between 60 and 80 pmh and out of nowhere the service shifter popped up on the dashboard screen and then all the lights on the shifter lit up red ( like a christmas tree) and I lose complete function of the shifter all together. This has happened 8 times in the 15 months I have owned this vehicle.”

NHTSA complaint #11267033, filed 2019-10, 40,000 miles

“Key fobs don't work as they should. Remote start only works occasionally , indicates key fob not detected when I am trying to start the car although I am holding the fob in my hand, won't open the door when I touch the door handle or push unlock , won't open the tail gate etc. Sometimes the fob will work but not often. New batteries have been installed.”

NHTSA complaint #11145351, filed 2018-11, 40,000 miles

“Stereo system: system remain on and can not turn it off, whether vehicle is running or stopped. I have removed keys from ignition, gotten out of car, shut doors and system remains on and it has stayed on anywhere from 5 to 10 minutes. I have had this problem since purchase of vehicle.”

NHTSA complaint #11340603, filed 2020-07, 54,000 miles

“On the gear shift all lights are on and a warning comes up on panel saying gear shift needs servicing. Took to dealer and they didn't no what it was or how to fix. It went off when I cut car off and back on but now it's coming on all the time. It scares me and I can't keep taking to a dealer to charge me and it's not fixed.please get Jeep to do a recall and fix this. This happens when it's driving”

NHTSA complaint #11234023, filed 2019-07, 28,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2026222%
202248%
20212715%
20203811%
201926216%
201817425%
201734326%
201631622%
201526014%
201428611%
200616%
200173%
2000113%
199992%
1998154%
199772%
1996112%
199571%
199482%
199361%
199142%
199041%
198963%
198712%
198516%

Other parts of the 2015 Jeep Cherokee

Transmission and drivetrain
1,007 complaintsEngine
364 complaintsElectrical system
327 complaintsBrakes
137 complaintsVehicle speed control
120 complaintsBody and structure
86 complaintsSteering
59 complaintsElectronic stability control
51 complaintsAir bags
41 complaintsFuel system
40 complaintsSuspension
38 complaintsExterior lighting
37 complaints

← All problems reported for the 2015 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology