2015 Jeep Cherokee Suspension Problems
- Complaints
- 38about this part
- Share
- 2%of 1,794 total for the year
- Median mileage
- 16,650miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 38 complaints about the suspension of the 2015 Jeep Cherokee, 2% of the 1,794 complaints for this model year. Where a mileage was given, the median is 16,650 miles. 4 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The dealership attempted two software updates and told me they couldn't fix it when I went back the third time for the transmission not shifting properly. I also had a clunking noise in the front end that was fixed with the noise returning shortly after the warranty expiring. The vehicle continues to miss downshifts and does not shift properly when trying to accelerate.”
NHTSA complaint #11040776, filed 2017-10, 38,000 miles“Transmission problems and electrical problems had the car at dealership at least 3 to 4 time for over a week at the time called Jeep headquarters at least 20 times and they are very bad with costumer service. I am worried about the safety for my family driving the car, since transmission issues should not be handled like that. No support from Jeep capital.”
NHTSA complaint #10916507, filed 2016-10, 25,000 miles“Leaking front strut. I've been to 2 dealers and cannot get the struts. I'm told that they're on back order for 6 months. If they can't keep the struts in stock anywhere, there must be something wrong with the struts. Our Jeep only has 56,000 miles.”
NHTSA complaint #11132922, filed 2018-10, 56,000 miles“I was driving to work on a thursday morning, the same route I always take, I am very fimilair with the raod and traffic in this area because I have been driving it for the last seven years straight. Well on my way, I got into a accident, my new Jeep has been into the shop a few times for a recall, I have only had the Jeep for 7 months and have had to bring it in 2 times and now a 3rd for an airbag deployment issue. …”
NHTSA complaint #10759816, filed 2015-08, 5,700 miles“I was driving came to a stop a stop sign, I started to go and my Jeep just stopped in the middle of an intersection. It wouldnt move or roll. I gave it gas and it just rum the engine up. It wouldn't move and cars were coming at me. It scared me. I almost got hit by a cement truck. Lights on all the shifting lit up. Service 4 wheel drive light came on. Mileage started flashing. Some light with car and wavy roads light came on. It just stopped rolling while driving .2015 Jeep Cherokee latitude only 69,000 miles.”
NHTSA complaint #11360616, filed 2020-09, 69,000 milesRelated service bulletins
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 4% |
| 2021 | 5 | 3% |
| 2020 | 7 | 2% |
| 2019 | 11 | 1% |
| 2018 | 9 | 1% |
| 2017 | 16 | 1% |
| 2016 | 21 | 1% |
| 2015 | 38 | 2% |
| 2014 | 63 | 2% |
| 2006 | 1 | 6% |
| 2001 | 22 | 10% |
| 2000 | 33 | 9% |
| 1999 | 22 | 6% |
| 1998 | 18 | 5% |
| 1997 | 9 | 2% |
| 1996 | 31 | 7% |
| 1995 | 9 | 1% |
| 1994 | 7 | 1% |
| 1993 | 12 | 3% |
| 1992 | 4 | 4% |
| 1991 | 1 | 0% |
| 1990 | 3 | 1% |
| 1989 | 6 | 3% |
| 1988 | 1 | 1% |
| 1987 | 2 | 4% |
| 1986 | 2 | 10% |
Other parts of the 2015 Jeep Cherokee
1,007 complaintsEngine
364 complaintsElectrical system
327 complaintsOther or unknown
260 complaintsBrakes
137 complaintsVehicle speed control
120 complaintsBody and structure
86 complaintsSteering
59 complaintsElectronic stability control
51 complaintsAir bags
41 complaintsFuel system
40 complaintsExterior lighting
37 complaints
← All problems reported for the 2015 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology