2015 Jeep Cherokee Steering Problems
- Complaints
- 59about this part
- Share
- 3%of 1,793 total for the year
- Median mileage
- 21,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 59 complaints about the steering of the 2015 Jeep Cherokee, 3% of the 1,793 complaints for this model year. Where a mileage was given, the median is 21,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving the car will shut off completely, locking the steering wheel and rendering the brakes and the gas ineffective... The first time I was driving 65mph on the freeway and it shut off. Luckily there was no one on the road, I was able to coast to a stop, shift to park, and restart the engine... It proceeded to happen multiple times, no matter how fast I was driving.”
NHTSA complaint #11300868, filed 2020-01, 88,125 miles“My 4wd unavailable service required light came on while driving and a loud knocking/grinding sound and sensation occurred. I immediately contacted the dealer. I was told there is an issue but no recall yet. Once at the mechanic, he told me that my rear differential exploded and shattered the case and there was fluid everywhere. He told me that this is a known issue with this model and he has personally serviced vehicles with the same issue.”
NHTSA complaint #11403653, filed 2021-03, 82,000 miles“I was parked and tried to start my car, it would not crank up. Turned it off and it hesitated to start again. Then I tried to shift it into reverse, it was blinking and it jerked like when someone hits you from behind really hard. As I tried to reverse the steering locked and it hardly wanted to brake. The service brake light and engine light came on. It has happened twice now and each time it gets worse. It's not a safe vehicle to drive.”
NHTSA complaint #11246238, filed 2019-08, 83,849 miles“In the last 2 weeks, whenever I try to turn the wheels right or left it makes a loud creaking noise. I had it looked at and had the top top strut bushing lubricated thinking that was the issue only to have it continue making the same noise.”
NHTSA complaint #11192478, filed 2019-03, 36,000 miles“I was driving to work on a thursday morning, the same route I always take, I am very fimilair with the raod and traffic in this area because I have been driving it for the last seven years straight. Well on my way, I got into a accident, my new Jeep has been into the shop a few times for a recall, I have only had the Jeep for 7 months and have had to bring it in 2 times and now a 3rd for an airbag deployment issue. …”
NHTSA complaint #10759816, filed 2015-08, 5,700 milesRelated service bulletins
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 6% |
| 2021 | 3 | 2% |
| 2020 | 22 | 7% |
| 2019 | 120 | 7% |
| 2018 | 30 | 4% |
| 2017 | 45 | 3% |
| 2016 | 54 | 4% |
| 2015 | 59 | 3% |
| 2014 | 119 | 4% |
| 2001 | 16 | 7% |
| 2000 | 22 | 6% |
| 1999 | 24 | 7% |
| 1998 | 12 | 3% |
| 1997 | 11 | 3% |
| 1996 | 37 | 8% |
| 1995 | 22 | 4% |
| 1994 | 13 | 3% |
| 1993 | 18 | 4% |
| 1992 | 3 | 3% |
| 1991 | 3 | 1% |
| 1990 | 1 | 0% |
| 1989 | 3 | 2% |
| 1988 | 5 | 5% |
| 1987 | 7 | 12% |
| 1986 | 2 | 10% |
Other parts of the 2015 Jeep Cherokee
1,006 complaintsEngine
364 complaintsElectrical system
327 complaintsOther or unknown
260 complaintsBrakes
137 complaintsVehicle speed control
120 complaintsBody and structure
86 complaintsElectronic stability control
51 complaintsAir bags
41 complaintsFuel system
40 complaintsSuspension
38 complaintsExterior lighting
37 complaints
← All problems reported for the 2015 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology