2016 Jeep Cherokee Steering Problems
- Complaints
- 54about this part
- Share
- 4%of 1,413 total for the year
- Median mileage
- 49,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 54 complaints about the steering of the 2016 Jeep Cherokee, 4% of the 1,413 complaints for this model year. Where a mileage was given, the median is 49,000 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Service shifter light came on and gear shift lights are all red,p,r,n,d. They stay lite up. It happens when I shift gears. It doesn't matter if I shift into reverse or park it still lights up and doesn't turn off unless I restart my engine. I've researched and a lot of people are having the same problem with their jeeps including 2018 models”
NHTSA complaint #11193914, filed 2019-04, 50,000 miles“On feb 6, 2020, I was getting ready for work when I noticed that my Jeep had a message appear on the dash board regarding shift shifter. I was pulling out of my apartment complex when my car stopped out of no where my car stopped and the message appear while still on drive. When I looked over the shift shifter, the prnd were all lighten up in red. I has causing traffic and had to get my car towed.”
NHTSA complaint #11308717, filed 2020-02, 99,850 miles“On 4 separate occassions, while in motion, the car completely shut down. On each stall, everything shut off completely including all lights dashboard etc. When I attempted to restart the car in the middle of the road (once on the highway) obstructing traffic, the car would not restart. Only after waiting 3 -5 minutes did the car eventually start. Twice I was almost rear ended.”
NHTSA complaint #11111987, filed 2018-07, 52,000 miles“When towing vehicle 4 wheels down behind my motorhome at times vehicle has a sever wobble. It is both when taking a corner or straight. Can not stop wobble unless I come to a complete stop. Very scary.”
NHTSA complaint #11254422, filed 2019-09, 49,000 miles“While driving, vehicle will decelerate and warning light appears to shift car in gear. Then car turns off. Can not use breaks, all electronics flash and coltage light alarm comes on. When taken to dealer twice, no errors found. My children drove it today and the vehicle suddenly stopped and all warning lights came in along with a message to shift the car into gear. The vehicle was dead. Took back to dealer and again no error. I have researched this and many of the same vehicles are having the same problems, but Jeep does nothing.”
NHTSA complaint #11163118, filed 2018-12, 51,000 milesRelated service bulletins
- 10180271Aug 22, 2020Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator…
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 6% |
| 2021 | 3 | 2% |
| 2020 | 22 | 7% |
| 2019 | 120 | 7% |
| 2018 | 30 | 4% |
| 2017 | 45 | 3% |
| 2016 | 54 | 4% |
| 2015 | 59 | 3% |
| 2014 | 119 | 4% |
| 2001 | 16 | 7% |
| 2000 | 22 | 6% |
| 1999 | 24 | 7% |
| 1998 | 12 | 3% |
| 1997 | 11 | 3% |
| 1996 | 37 | 8% |
| 1995 | 22 | 4% |
| 1994 | 13 | 3% |
| 1993 | 18 | 4% |
| 1992 | 3 | 3% |
| 1991 | 3 | 1% |
| 1990 | 1 | 0% |
| 1989 | 3 | 2% |
| 1988 | 5 | 5% |
| 1987 | 7 | 12% |
| 1986 | 2 | 10% |
Other parts of the 2016 Jeep Cherokee
636 complaintsOther or unknown
316 complaintsEngine
314 complaintsElectrical system
298 complaintsBrakes
103 complaintsVehicle speed control
76 complaintsFuel system
44 complaintsBody and structure
33 complaintsAir bags
31 complaintsElectronic stability control
30 complaintsForward collision avoidance
29 complaintsSuspension
21 complaints
← All problems reported for the 2016 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology