2019 Jeep Cherokee Steering Problems
- Complaints
- 120about this part
- Share
- 7%of 1,672 total for the year
- Median mileage
- 11,691miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 120 complaints about the steering of the 2019 Jeep Cherokee, 7% of the 1,672 complaints for this model year. Where a mileage was given, the median is 11,691 miles. 6 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I bought this Jeep with 8 miles on it. At about 5,500 miles while driving straight the steering seems to almost have a dead spot where it feels like there is loss of control to the vehicle. This happens repeatedly causing possible over correct trying to determine if you have control of the vehicle or not. Dealer has been called and awaiting to hear back. My first ever Jeep purchase.”
NHTSA complaint #11302400, filed 2020-01, 5,500 miles“Over the last four weeks the steering has developed a 'dead zone'. The steering will jerk when pulled out of this 'dead zone'. I took the vehicle into firestone for an alignment to see if it would correct the issue. The technicians confirmed with me that there is an issue with the installation of the cradle of the vehicle.”
NHTSA complaint #11278515, filed 2019-11, 6,300 miles“Steering will get very tight when going above 60 MPH. It feels as if the power steering has been shut off. I have also noticed that it locks and if you move the steering wheel a little bit it clicks. To go along with this I feel as if I am always driving on a very windy day when going 60 MPH or higher.”
NHTSA complaint #11165682, filed 2019-01, 4,200 miles“While driving my Jeep its completely stalled out loosing power steering and electrical , had to manually get it to the side of the road. A previous recall ua9 has been issued for this problem but my VIN doesn't match even though it did the same thing.”
NHTSA complaint #11316615, filed 2020-03, 3,700 miles“Driving the Jeep on the nj turnpike the steering wheel went slack. My wife reacted by jerking the steering wheel which caused the vehicle to swerve into the adjacent lane nearly missing another vehicle and the guard rail. The Jeep was going 66 MPH (the speed limit is 70mph there). I've taken the vehicle to the dealership we leased it from 3 times and they say they won't or can't repair it because when they test drove it the problem didn't occur. It is an intermittent, serious problem. …”
NHTSA complaint #11375360, filed 2020-11, 17,000 milesRelated recalls
- 19V637000Aug 29, 2019Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.Covers: Jeep Cherokee 2019–2020
Related service bulletins
- 10231745Jan 28, 2023Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
- 10229816Dec 16, 2022UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 6% |
| 2021 | 3 | 2% |
| 2020 | 22 | 7% |
| 2019 | 120 | 7% |
| 2018 | 30 | 4% |
| 2017 | 45 | 3% |
| 2016 | 54 | 4% |
| 2015 | 59 | 3% |
| 2014 | 119 | 4% |
| 2001 | 16 | 7% |
| 2000 | 22 | 6% |
| 1999 | 24 | 7% |
| 1998 | 12 | 3% |
| 1997 | 11 | 3% |
| 1996 | 37 | 8% |
| 1995 | 22 | 4% |
| 1994 | 13 | 3% |
| 1993 | 18 | 4% |
| 1992 | 3 | 3% |
| 1991 | 3 | 1% |
| 1990 | 1 | 0% |
| 1989 | 3 | 2% |
| 1988 | 5 | 5% |
| 1987 | 7 | 12% |
| 1986 | 2 | 10% |
Other parts of the 2019 Jeep Cherokee
831 complaintsEngine
459 complaintsElectrical system
341 complaintsOther or unknown
262 complaintsBrakes
110 complaintsVehicle speed control
83 complaintsFuel system
43 complaintsAir bags
42 complaintsForward collision avoidance
32 complaintsElectronic stability control
27 complaintsWheels
24 complaintsBody and structure
20 complaints
← All problems reported for the 2019 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology