2017 Jeep Cherokee Steering Problems
- Complaints
- 45about this part
- Share
- 3%of 1,338 total for the year
- Median mileage
- 38,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 45 complaints about the steering of the 2017 Jeep Cherokee, 3% of the 1,338 complaints for this model year. Where a mileage was given, the median is 38,500 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving this vehicle made a right hand turn and accelerated uphill. The car died and lost all systems including steering and limited braking. I took vehicle to dealer and found out this was due to low oil. This happened twice within 4 months. No oil indicator ever appeared in either instance. Said it was a safety feature to save engine but apparently not human lives. It as scary..I do not trust this vehicle and why is it consuming so much oil.”
NHTSA complaint #11170473, filed 2019-01, 15,000 miles“Driving to work this morning, turn into a busy road and my lights started flashing on the dash and said that you can't shift gears while in motion.. Obviously I hadn't done that.. Took 3 mins just to get the car to turn off since everything was locked up.. Let it sit once off, didn't want to start.. Did it again and finally it started and the lights were no longer lit up! Do the recall already! Obviously with all the other complaints it's a Jeep issue, not an operator issue..”
NHTSA complaint #11221383, filed 2019-06, 2 miles“My Jeep has less than 30,000 miles on it and I keep up to date on oil changes (every 500 miles); however, when the 5,000 mile marker starts approaching I will be in driving in a forward motion and the dashboard will light up saying shift to neutral or park , the gas pedal tightens up to the point I am no longer able to step on it anymore, and the steering wheel tightens up and I can no longer move that. At this point my vehicle just completely stops in the middle of driving. …”
NHTSA complaint #11165978, filed 2019-01, 29,400 miles“I was driving when my car locked and told me service shifter, I immediately call Jeep who told me to go the dealership near who told me they couldnt do anything because it hasn't been recalled”
NHTSA complaint #11299924, filed 2020-01, 38,500 miles“I have not even owned my vehicle a year now. I have never had an issue with steering shaking or pulling. I went to get my tires rotated for the first time at a local dealer and they stated the all 4 of my tires had all irregular wear on them on the inside of the tires only. It was believed to be a defect from the beginning with the alignment or another steering issue that has caused such irregular wear (including the rears). Per your warranty the tires are to be rotated every 6,000 miles. …”
NHTSA complaint #11080816, filed 2018-03, 7,292 milesRelated service bulletins
- 10187704Dec 11, 2020Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may…
- 10180275Aug 25, 2020Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may…
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 6% |
| 2021 | 3 | 2% |
| 2020 | 22 | 7% |
| 2019 | 120 | 7% |
| 2018 | 30 | 4% |
| 2017 | 45 | 3% |
| 2016 | 54 | 4% |
| 2015 | 59 | 3% |
| 2014 | 119 | 4% |
| 2001 | 16 | 7% |
| 2000 | 22 | 6% |
| 1999 | 24 | 7% |
| 1998 | 12 | 3% |
| 1997 | 11 | 3% |
| 1996 | 37 | 8% |
| 1995 | 22 | 4% |
| 1994 | 13 | 3% |
| 1993 | 18 | 4% |
| 1992 | 3 | 3% |
| 1991 | 3 | 1% |
| 1990 | 1 | 0% |
| 1989 | 3 | 2% |
| 1988 | 5 | 5% |
| 1987 | 7 | 12% |
| 1986 | 2 | 10% |
Other parts of the 2017 Jeep Cherokee
650 complaintsOther or unknown
343 complaintsElectrical system
342 complaintsEngine
260 complaintsBrakes
62 complaintsVehicle speed control
60 complaintsElectronic stability control
42 complaintsAir bags
26 complaintsFuel system
18 complaintsForward collision avoidance
17 complaintsSuspension
16 complaintsBody and structure
12 complaints
← All problems reported for the 2017 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology