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SuspensionPart report

2017 Jeep Cherokee Suspension Problems

Complaints
16about this part
Share
1%of 1,338 total for the year
Median mileage
32,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 16 complaints about the suspension of the 2017 Jeep Cherokee, 1% of the 1,338 complaints for this model year. Where a mileage was given, the median is 32,000 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“So I got my car in april 7, 2020. My car has been in and out of the shop for the past couple months. To my engine stalling out to my car not. Shift that right way. A new transmission was put in january 2021. My electric stuff in the car goes in and out all the time. So it m mess up the computers this car has now had 4 new computers put in the car and I'm still having problems with it. And it does this anywhere on highway city street.”

NHTSA complaint #11400360, filed 2021-03, 88,000 miles

“After service shifter recall was fixed it still continues to come on, my shocks are leaking, poofs of smoke come out of my vents, check engine light goes off and on, my heater and air only works sometimes, and I have replaced my battery 4 times. I onlyii”

NHTSA complaint #11387813, filed 2021-01, 27,000 miles

“While flat towing my Jeep behind my motor home from antioch,to crescent city ca on july 1, 2020, I was thirty five miles from antioch, when my Jeep started swaying severely left and right and bouncing.I thought that I had two blowouts on the right rear of the motor home. I had to slow down to two miles per hour until I could pull off the hiway. I had to dis-connect my Jeep from the motor home and put it in drive mode. When I did this my light on the dash said check engine light. …”

NHTSA complaint #11351451, filed 2020-08, 16,070 miles

“The vehicle has had multiple problems since my purchase date issues with the sunroof which has continued to persist, as well as a strut, hub, strut assembly, electronic parking brake and also now that I have taken it in there are more problems arising and now I have a check engine light on service all brake system lights on and light and traction control light on and also a 4wd system unavailable light on after taking it in to get fixed and the dealership fixes one problem and more keep arising! …”

NHTSA complaint #11309091, filed 2020-02, 32,000 miles

“Every time you hit a bump you hear a rattle or a loud clump noise ! It sounds like something is falling apart or lose : struts have to be changed a lot on this vehicle ! Needs to have a recall there are several complaints about struts being bad !”

NHTSA complaint #11402805, filed 2021-03, 58,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202224%
202153%
202072%
2019111%
201891%
2017161%
2016211%
2015382%
2014632%
200616%
20012210%
2000339%
1999226%
1998185%
199792%
1996317%
199591%
199471%
1993123%
199244%
199110%
199031%
198963%
198811%
198724%
1986210%

Other parts of the 2017 Jeep Cherokee

Transmission and drivetrain
650 complaints
Other or unknown
343 complaints
Electrical system
342 complaints
Engine
260 complaints
Brakes
62 complaints
Vehicle speed control
60 complaints
Steering
45 complaints
Electronic stability control
42 complaints
Air bags
26 complaints
Fuel system
18 complaints
Forward collision avoidance
17 complaints
Body and structure
12 complaints

← All problems reported for the 2017 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology