2019 Jeep Cherokee Suspension Problems
- Complaints
- 11about this part
- Share
- 1%of 1,673 total for the year
- Median mileage
- 40,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the suspension of the 2019 Jeep Cherokee, 1% of the 1,673 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I drive a 2019 Jeep grand charokee latitude. I approached a stop light last month at a major intersetion and the engine shut off. The car behind me almost rearended me with my new born. Omg this car is not safe to drive if it just shuts off for no reason. Later this month the front suspension started making alot of noise. The car has 43000 miles. Observed the passanger side strut mount clip that keep the strut from seperating from wheel wheel loose. Strut failed and caused issues with drive train. Car is on blocks in my garage know awaiting struts and strut mounts. …”
NHTSA complaint #11400148, filed 2021-03, 40,000 miles“Driving into a intersection on a stop light my car stops out of no were , can not get it started lights start turning on. Started to get panic cars behind be started honking. Finally got it to start.”
NHTSA complaint #11395936, filed 2021-02, 40,000 miles“Hello, the 2019 Jeep Cherokee that I have has a cracked rear differential and no accident that the vehicle was in could’ve caused. I also know another person personally that has the same year make, and model as me that has the exact same problem of a cracked rear differential. Also, after talking to a mechanic in our local area, who stated he sees cracked rear differentials in Jeep Cherokees A lot more than he thinks he should and is surprised there’s no recalls on it. …”
NHTSA complaint #11627398, filed 2024-11“I brought the vehicle in November 2023 and the vehicle has been taken back to the dealership on numerous occasions due to the vehicle jumping/launching forward at low speeds, the power decreasing and then launching, the wheels for front end feels and sounds like something is breaking and the rear feels like something is broken and none of this has been addressed. I’ve been complaining some the end of November 2023. Vehicle also hesitate when pulling off. The electrical system in the car keeps overheating and then resetting. …”
NHTSA complaint #11733364, filed 2026-04“6 months ago I was driving my Jeep home and my service 4 wheel drive light came on. The Jeep was running rough but made it home. Had Jeep dealer do diagnosic and it said it needed transfer case he said the part was approximately $1600 but would considerably more with labor. I consulted my warranty company and they refused to fix it they said itvwas a bad part before tje warranty was purchased. (endurance) the Jeep has beensitting till I can figure out if I can trade it in or just surrender it no use keeping a car I cant fix or drive. …”
NHTSA complaint #11739427, filed 2026-05Related service bulletins
- 11023168Sep 12, 2025Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 4% |
| 2021 | 5 | 3% |
| 2020 | 7 | 2% |
| 2019 | 11 | 1% |
| 2018 | 9 | 1% |
| 2017 | 16 | 1% |
| 2016 | 21 | 1% |
| 2015 | 38 | 2% |
| 2014 | 63 | 2% |
| 2006 | 1 | 6% |
| 2001 | 22 | 10% |
| 2000 | 33 | 9% |
| 1999 | 22 | 6% |
| 1998 | 18 | 5% |
| 1997 | 9 | 2% |
| 1996 | 31 | 7% |
| 1995 | 9 | 1% |
| 1994 | 7 | 1% |
| 1993 | 12 | 3% |
| 1992 | 4 | 4% |
| 1991 | 1 | 0% |
| 1990 | 3 | 1% |
| 1989 | 6 | 3% |
| 1988 | 1 | 1% |
| 1987 | 2 | 4% |
| 1986 | 2 | 10% |
Other parts of the 2019 Jeep Cherokee
832 complaintsEngine
459 complaintsElectrical system
341 complaintsOther or unknown
262 complaintsSteering
120 complaintsBrakes
110 complaintsVehicle speed control
83 complaintsFuel system
43 complaintsAir bags
42 complaintsForward collision avoidance
32 complaintsElectronic stability control
27 complaintsWheels
24 complaints
← All problems reported for the 2019 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology