2021 Jeep Cherokee Suspension Problems
- Complaints
- 5about this part
- Share
- 3%of 176 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2021 Jeep Cherokee, 3% of the 176 complaints for this model year. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2021 Jeep Cherokee purchased with 33,000 miles. Around a month to a month and a half after we thought the brakes were needing replaced, couldn't get an appointment anywhere. At inspection we are told that the brakes are fine but the lower control arm (drivers) is bad and it was nothing that I had done. I have documentation from the mechanic stating this and can be provided. We believe this should be part of the recall. What front control arm goes bad before 35,000 miles?”
NHTSA complaint #11603887, filed 2024-07“I was driving and felt the wheel jerk and heard a crack noise under the front end of my car immediately after my vehichle was pulled abruptly to left causing me to hit a curb. WHen I got out and inspected the vehichle it looked as if the tire had been tilted inwards towards the car. I had the car towed to my local mechanic they told me that this is part of a recall and I needed to go through the dealership. The dealer is saying my car is not covered under that specific recall which is the exact problem that I had.”
NHTSA complaint #11441009, filed 2021-11“Control Arms - lower control arm both sides of the vehicle Confirmed by the dealership service department and given an estimate of cost for repair Has not been inspected by manufacturer, police, insurance or others. No warning lights have come on. Just a crunching & clicking noise coming from under the front end of the vehicle.”
NHTSA complaint #11536142, filed 2023-08“While breaking in heavy freeway traffic the right rear tire began to wobble heavily causing loss of control and nearly causing an accident. Took the vehicle to a dealership repair facility and they took a photograph and advised me of the “extremely hazardous” nature of their findings. A bracket support bolt was missing and the second bolt had never been connected to the bracket. …”
NHTSA complaint #11494724, filed 2022-11“While driving the front left wheel started to come off the axel. The stability control light came on prior to the incident. The vehicle was towed to a Chrysler dealership for a mechanic to inspect the vehicle. A mechanic at a Chrysler dealership inspected the vehicle and the following was repairs were needed- new axle shaft, new knuckle, and new arm control. The axle broke and knuckle broke which resulted in the tire coming off of the vehicle. A claim was turned into insurance carrier and repairs have been completed to the vehicle.”
NHTSA complaint #11586379, filed 2024-05Related recalls
- 20V657000Oct 27, 2020Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may…Covers: Jeep Cherokee 2021
Related service bulletins
- 11023168Sep 12, 2025Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10212445Jun 30, 2021Hub and bearing - wheel
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 4% |
| 2021 | 5 | 3% |
| 2020 | 7 | 2% |
| 2019 | 11 | 1% |
| 2018 | 9 | 1% |
| 2017 | 16 | 1% |
| 2016 | 21 | 1% |
| 2015 | 38 | 2% |
| 2014 | 63 | 2% |
| 2006 | 1 | 6% |
| 2001 | 22 | 10% |
| 2000 | 33 | 9% |
| 1999 | 22 | 6% |
| 1998 | 18 | 5% |
| 1997 | 9 | 2% |
| 1996 | 31 | 7% |
| 1995 | 9 | 1% |
| 1994 | 7 | 1% |
| 1993 | 12 | 3% |
| 1992 | 4 | 4% |
| 1991 | 1 | 0% |
| 1990 | 3 | 1% |
| 1989 | 6 | 3% |
| 1988 | 1 | 1% |
| 1987 | 2 | 4% |
| 1986 | 2 | 10% |
Other parts of the 2021 Jeep Cherokee
103 complaintsEngine
28 complaintsOther or unknown
27 complaintsElectrical system
23 complaintsBrakes
14 complaintsForward collision avoidance
11 complaintsAir bags
9 complaintsFuel system
5 complaintsLane departure
3 complaintsSteering
3 complaintsSeat belts
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2021 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology