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SuspensionPart report

2016 Jeep Cherokee Suspension Problems

Complaints
21about this part
Share
1%of 1,413 total for the year
Median mileage
39,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 21 complaints about the suspension of the 2016 Jeep Cherokee, 1% of the 1,413 complaints for this model year. Where a mileage was given, the median is 39,000 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Purchased 75,000 mile warranty with tob. Around 30,000 motor replaced. Oil consumption. Nc. Had it at midas at 67,584 miles because of unusual noises in the front end. Was determined to be the drivetrain. Advised me to check with tom o'brien chrysler, dodge, Jeep ram in greenwood indiana that it might be under warranty. Had it there twice, midas greenwood twice and fletcher chrysler, dodge, Jeep ram in franklin indiana twice. Each made repairs to it costing me $595 total in out-of-pocket deductibles. …”

NHTSA complaint #11397444, filed 2021-02, 67,902 miles

“Vehicle has a front wobble or shimmy when accelerating from stop. On loose or slick pavement wobble replicates wheel slip and has caused me to over correct my steering and acceleration on multiple occasions. Vehicle steering wheel is wrapped in leather. The leather is loose near center spokes of steering wheel. Fingers have snagged on the loose leather on multiple occasions causing a dangerous control issue. Vehicle delivered with non functioning blind spot monitor mirror on passenger side and normal mirror on driver side. …”

NHTSA complaint #10895586, filed 2016-08, 30 miles

“My Jeep has been and looked at for shaking in the front end when getting to a certain speed. I have found out after going to get a wheel alignment and being told it may be my tires and having them changed and then told it may be the balance of the tires and having that checked the issue is still present. After looking into this issue more and talking to other Jeep owners about this they said it is what is called the Jeep shakes. And according to looking this issue up this is present on many Jeep years and for me as a car owner there is no recall to fix this issue. …”

NHTSA complaint #11112475, filed 2018-07, 54,500 miles

“Jeep wobble. I was towing my vehicle behind my motor home. I had traveled approximately 300 miles without problems. Near the end of my trip I made a right turn. Just after making the turn I felt a violent shaking. The incident occurred at low speed estimated to be 20 to 25 mile per hour. I looked into the rear camera and was able to see the vehicle oscillating from side to side.I immediately slowed to a stop to get the shaking to stop. Since I was blocking traffic I continued on to a safe place. After proceeding about a mile to my destination, I had no further issues. …”

NHTSA complaint #11062836, filed 2018-01, 12,700 miles

“After purchase of my 2016 Jeep, which had 8000 miles, I began experiencing strong shaking in the front suspension when a bump in the road was struck. I took the car to Jeep, darcar in waldorf maryland. They could find nothing. This shaking continued so I took it back. Again they could find nothing. Now my front end is not only jumping but squealing. This is my first Jeep and as much as I like the vehicle, I am very disappointed that a problem is occurring already. This occurred and got worst as I was driving on the streets of pennsylvania and the city of waldorf maryland”

NHTSA complaint #11018990, filed 2017-08, 8,100 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202224%
202153%
202072%
2019111%
201891%
2017161%
2016211%
2015382%
2014632%
200616%
20012210%
2000339%
1999226%
1998185%
199792%
1996317%
199591%
199471%
1993123%
199244%
199110%
199031%
198963%
198811%
198724%
1986210%

Other parts of the 2016 Jeep Cherokee

Transmission and drivetrain
636 complaints
Other or unknown
316 complaints
Engine
314 complaints
Electrical system
298 complaints
Brakes
103 complaints
Vehicle speed control
76 complaints
Steering
54 complaints
Fuel system
44 complaints
Body and structure
33 complaints
Air bags
31 complaints
Electronic stability control
30 complaints
Forward collision avoidance
29 complaints

← All problems reported for the 2016 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology