2016 Jeep Cherokee Air bags Problems
- Complaints
- 31about this part
- Share
- 2%of 1,413 total for the year
- Median mileage
- 42,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 31 complaints about the air bags of the 2016 Jeep Cherokee, 2% of the 1,413 complaints for this model year. Where a mileage was given, the median is 42,000 miles. 16 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car, in 4x4 mode, lost control on an off-ramp and struck a concrete base to an interstate street light. Zero airbags went off despite me totaling the car and extensive damage done to the front end. The sheer force of the impact bruised my arm, blackened my eye and ripped my eyelid in half, injuring my right eye and sending me to the trauma unit for emergency surgery.”
NHTSA complaint #11163021, filed 2018-12, 38,000 miles“I was making a left hand turn in my 2016 Jeep Cherokee when I was struck by another vehicle who was headed the towards me. I sustained major front end damage in a collision and the car was totaled, and none of my airbags deployed. The other vehicle a chrysler pacifica, sustained less front end damage and both of their airbags deployed. The impact was hard enough to spin my car completely around so I was facing the opposite way and ended up facing the same direction as the car that hit me.”
NHTSA complaint #11307704, filed 2020-02, 55,000 miles“While driving my vehicle tues.5/26/2020,we were approaching a stoplight,when I accelerated transmission act like it was in neutral,so I looked and it wasn't it slowly accelerated and as we continued the dash went dark,when it came back,the engine light was on and had error code stating airbag needed update.I got home and tried checking transmission and noticed,a computer instead of stick so I research problem and found recalls on year and type vehicle.when I called to check and describe my symptoms I was told my vehicle wasnt on recall.I was wondering how exact year,make,and model of vehicle…”
NHTSA complaint #11326539, filed 2020-05, 64,000 miles“Was turning left and vehicle shut off midturn was nearly rear ended took Jeep in shop didn't fix was still under warranty also was driving when all Jeep instrument warning lights came on and lost all power coasted to a stop restarted, shifting became sluggish motor started knocking took to shop to get fix spend over 2000 bucks to get fix now they want 7000 bucks for engine”
NHTSA complaint #11350810, filed 2020-08, 155,000 miles“Air bags did not deploy in front end collition. Shifter lever shows red indicator lights while driving in all gears neutral , reverse, drive, and park. Pulled off road turned off car then back on lights went away. This has happened three times under 30,000 miles. Dealership cannot find problem”
NHTSA complaint #11015653, filed 2017-08, 9,000 milesRelated service bulletins
- 10247452Oct 25, 2023Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.
- 10219998Nov 6, 2019LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 6% |
| 2021 | 9 | 5% |
| 2020 | 7 | 2% |
| 2019 | 42 | 3% |
| 2018 | 16 | 2% |
| 2017 | 26 | 2% |
| 2016 | 31 | 2% |
| 2015 | 41 | 2% |
| 2014 | 49 | 2% |
| 2001 | 21 | 9% |
| 2000 | 26 | 7% |
| 1999 | 38 | 10% |
| 1998 | 52 | 13% |
| 1997 | 28 | 7% |
| 1996 | 26 | 6% |
| 1995 | 41 | 7% |
| 1994 | 8 | 2% |
| 1993 | 9 | 2% |
| 1985 | 1 | 6% |
Other parts of the 2016 Jeep Cherokee
636 complaintsOther or unknown
316 complaintsEngine
314 complaintsElectrical system
298 complaintsBrakes
103 complaintsVehicle speed control
76 complaintsSteering
54 complaintsFuel system
44 complaintsBody and structure
33 complaintsElectronic stability control
30 complaintsForward collision avoidance
29 complaintsSuspension
21 complaints
← All problems reported for the 2016 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology