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Air bagsPart report

2019 Jeep Cherokee Air bags Problems

Complaints
42about this part
Share
3%of 1,674 total for the year
Median mileage
14,250miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 42 complaints about the air bags of the 2019 Jeep Cherokee, 3% of the 1,674 complaints for this model year. Where a mileage was given, the median is 14,250 miles. 20 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We were side swiped on driver's side of my vehicle really bad, drivers door, window and the back door, will not open or close. The airbag did not dispense. Luckily, we were all wearing our seatbelt and no one was hurt. I'm totally sickened by this”

NHTSA complaint #11270301, filed 2019-10, 22,000 miles

“On december 6, 2019, during a return trip from louisiana to texas, the airbag warning light on the dashboard turned on and off two times over a seven hour period while driving on a highway. On december 19, 2019, the airbag warning light turned on as I was leaving the house. It stayed on for approximately 2 minutes and then went back off. This was while while driving on a city street. I have seen a total of three events where the airbag warning light has switched on and then off while driving.”

NHTSA complaint #11290052, filed 2019-12, 10,000 miles

“While driving, the vehicle would jump out of gear and RPM's would go up. Had to tap on brake to go back into gear. Had the transmission flashed per recent recall and still does it. 08/21/19 while driving the vehicle 50mph, the engine shut off, causing loss of steering and no brakes. Vehicle ran off the road and into some trees (crash). The dealership said if it didn't show a code that I had to call Jeep and file a complaint. I have done so and chrysler hired bosch to download the vehicle crash data to see what happened. Still waiting to hear back from the dealership.”

NHTSA complaint #11245822, filed 2019-08, 14,000 miles

“Recently purchased 2019 Jeep Cherokee latitude fwd airbags failed to open after t-boned cussing significant injuries. Traveling the speed limit when hit by auto running the red light. Injuries include skull fracture, concussion and shoulder injury.*dt*dt*dt*dt*dt*dt*jb contact stated vehicle was repaired by southern collision center on 08-29-19.”

NHTSA complaint #11269758, filed 2019-10, 5,000 miles

“Coming up on red light I attempted to brake and slow down. Pedal went to the floor and vehicle did not slow. Airbags did not deploy. Previous warning of airbag system issue was reported to hertz. Airbag light was not on before accident.”

NHTSA complaint #11383938, filed 2020-12, 30,000 miles

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
202236%
202195%
202072%
2019423%
2018162%
2017262%
2016312%
2015412%
2014492%
2001219%
2000267%
19993810%
19985213%
1997287%
1996266%
1995417%
199482%
199392%
198516%

Other parts of the 2019 Jeep Cherokee

Transmission and drivetrain
833 complaints
Engine
459 complaints
Electrical system
341 complaints
Other or unknown
262 complaints
Steering
120 complaints
Brakes
110 complaints
Vehicle speed control
83 complaints
Fuel system
43 complaints
Forward collision avoidance
32 complaints
Electronic stability control
27 complaints
Wheels
24 complaints
Body and structure
20 complaints

← All problems reported for the 2019 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology