2019 Jeep Cherokee Transmission and drivetrain Problems
- Complaints
- 833about this part
- Share
- 50%of 1,674 total for the year
- Median mileage
- 50,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 833 complaints about the transmission and drivetrain of the 2019 Jeep Cherokee, 50% of the 1,674 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 8 of these say a crash was involved and 1 a fire, according to the filers. 4 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Taking off from stopped position.transmission will not engage .engine races so that when transmission does engage the car shoots forward at alarming speed.in traffic cars are blowing at me and im trying to keep from hitting cars in front of me.this does not happen avey time I drive car but is becoming more frequent,so that I am afraid to drive car.”
NHTSA complaint #11253194, filed 2019-09, 2,268 miles“When coming to a stop light or to turn my vehicle shuts off and now as I was trying to leave the parking lot it completely shut off and would not start brake became hard to the point were the peddle didn't move and the engine light was flashing as well as the battery light. When entering the freeway and waiting to merge my vehicle shut off luckily I was able to start it back up again.”
NHTSA complaint #11388499, filed 2021-01, 36,000 miles“My transmission began leaking badly and had to be replaced only days after I bought it. Then my dash's electrical system failed causing it to only come on sometimes and not react to touchscreen, then my start stop sensor failed which caused the vehicle to register that it was not in park and some times putting itself into park until registering.”
NHTSA complaint #11266710, filed 2019-10, 400 miles“My 2019 Jeep Cherokee laredo is equipped with the 2.4 liter 4 cylinder engine. It's constantly losing oil and shuts down without any type of warning. It has only 18,000 miles and I feel that it's very dangerous. It's been happening since I purchased it. It has shut down on major roads as well as local ones. I never know when it will happen next.”
NHTSA complaint #11253597, filed 2019-09, 3,782 miles“I have reported problems with the transmission and revving up while driving today. But I got in my Jeep went down there road to a stop sign. Then preceded to drive and the Jeep just roared and did not accelerate, I'm in the middle of the road then here comes traffic closer. The transmission is a problem. There is no fixing, every Jeep ship I go to, they don't fine nothing.”
NHTSA complaint #11328068, filed 2020-06, 35,000 milesRelated recalls
- 26V290000May 7, 2026Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.Covers: Jeep Cherokee 2019–2023
- 25V011000Jan 16, 2025Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission…Covers: Jeep Cherokee 2017–2019
- 18V739000Oct 19, 2018Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.Covers: Jeep Cherokee 2019
- 18V492000Jul 26, 2018Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not…Covers: Jeep Cherokee 2019, Chrysler Pacifica 2018
Related service bulletins
- 11035038Jul 9, 2026Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD'…
- 11031328Apr 11, 2026Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble…
- 11031348Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- 11031347Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- 11031346Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- 11031345Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- 11031344Apr 8, 2026ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- 11031343Apr 8, 2026D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
- 11031327Apr 8, 2026Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble…
- 11026812Dec 19, 2025Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 33% |
| 2022 | 29 | 56% |
| 2021 | 104 | 59% |
| 2020 | 199 | 60% |
| 2019 | 833 | 50% |
| 2018 | 296 | 43% |
| 2017 | 650 | 49% |
| 2016 | 636 | 45% |
| 2015 | 1,007 | 56% |
| 2014 | 1,471 | 56% |
| 2006 | 2 | 12% |
| 2001 | 24 | 10% |
| 2000 | 29 | 8% |
| 1999 | 53 | 14% |
| 1998 | 65 | 16% |
| 1997 | 47 | 12% |
| 1996 | 60 | 13% |
| 1995 | 43 | 7% |
| 1994 | 38 | 7% |
| 1993 | 44 | 11% |
| 1992 | 15 | 13% |
| 1991 | 13 | 6% |
| 1990 | 17 | 6% |
| 1989 | 9 | 5% |
| 1988 | 8 | 8% |
| 1987 | 4 | 7% |
| 1985 | 2 | 12% |
Other parts of the 2019 Jeep Cherokee
459 complaintsElectrical system
341 complaintsOther or unknown
262 complaintsSteering
120 complaintsBrakes
110 complaintsVehicle speed control
83 complaintsFuel system
43 complaintsAir bags
42 complaintsForward collision avoidance
32 complaintsElectronic stability control
27 complaintsWheels
24 complaintsBody and structure
20 complaints
← All problems reported for the 2019 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology