2014 Jeep Cherokee Transmission and drivetrain Problems
- Complaints
- 1,471about this part
- Share
- 56%of 2,650 total for the year
- Median mileage
- 33,914miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 1,471 complaints about the transmission and drivetrain of the 2014 Jeep Cherokee, 56% of the 2,650 complaints for this model year. Where a mileage was given, the median is 33,914 miles. 19 of these say a crash was involved and 7 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving and stopped at traffic light and notification popped up saying shift gear to park (p) and to desired gear . After performing that and when I went back to d all power went away and car started rolling backwards (there was a little slope). So I went to park again and tried it once more, power came for 3 seconds and went out again.”
NHTSA complaint #11403476, filed 2021-03, 67,894 miles“Again the check engine light came on. This is our 2nd engine and the dealer says it is this new engine that needs to be replaced. The Jeep will idle rough, shift on it's own, all the same transmission issues. And now the parking brake locked up and I had to have it towed home. I assume it is the transimission because it still will throw it in neutral while driving.”
NHTSA complaint #11352581, filed 2020-09, 99,950 miles“While driving on 2 occasions this week my car stalled out of the blue and I lost power. Additionally my car on several occasions has shifted into neutral on it owns while driving. After doing research on the problems I found that some 2014 Jeep cherokees were recalled for this exact issue but my car was not in the recall.”
NHTSA complaint #11300093, filed 2020-01, 75,000 miles“Ever since the FCA recall v69, we have a problem in which service shifter is locked on the main display and red lights stay on to the left of the gear selector. This happens at start up and stays on while driving. This never happened until right after we got the recall v69 corrected. Is FCA going to submit a recall for this new problem?? This should not be on my dime.”
NHTSA complaint #11270553, filed 2019-10, 52,291 miles“I have a 2014 Jeep Cherokee with 54,105 miles. Five times over the last month while driving, all the gear shift lifts turn red and a message comes up that says service shifter. When I park the car, shut it off and restart, the message is gone and the lights are no longer red. I have red many, many messages of people with identical issues. Please look into this problem.”
NHTSA complaint #11265557, filed 2019-10, 54,150 milesRelated recalls
- 20V343000Jun 11, 2020Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the…Covers: Jeep Cherokee 2014–2017
- 19V447000Jun 13, 2019Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the…Covers: Jeep Cherokee 2014
- 16V529000Jul 12, 2016Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles…Covers: Jeep Cherokee 2014–2015, Chrysler 200 2015, Jeep Renegade 2015 +2 more
Related service bulletins
- 11026812Dec 19, 2025Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
- 10248564Sep 16, 2023MIL/check engine lamp comes on after performing U90 recall PCM software update.
- 10244403Sep 16, 2023MIL/check engine lamp comes on after performing U90 recall PCM software update.
- 10241067Jun 7, 2023Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a…
- 10241042Jun 7, 2023FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
- 10241041Jun 7, 2023Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
- 10228020Apr 2, 2022Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10222964Jan 4, 2022Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
- 10224601Jan 1, 2022Powertrain Control Module.
- 10230242Jul 10, 2021Customer Satisfaction Notification W84 Powertrain Software Update
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 33% |
| 2022 | 29 | 56% |
| 2021 | 103 | 59% |
| 2020 | 199 | 60% |
| 2019 | 832 | 50% |
| 2018 | 296 | 43% |
| 2017 | 650 | 49% |
| 2016 | 636 | 45% |
| 2015 | 1,007 | 56% |
| 2014 | 1,471 | 56% |
| 2006 | 2 | 12% |
| 2001 | 24 | 10% |
| 2000 | 29 | 8% |
| 1999 | 53 | 14% |
| 1998 | 65 | 16% |
| 1997 | 47 | 12% |
| 1996 | 60 | 13% |
| 1995 | 43 | 7% |
| 1994 | 38 | 7% |
| 1993 | 44 | 11% |
| 1992 | 15 | 13% |
| 1991 | 13 | 6% |
| 1990 | 17 | 6% |
| 1989 | 9 | 5% |
| 1988 | 8 | 8% |
| 1987 | 4 | 7% |
| 1985 | 2 | 12% |
Other parts of the 2014 Jeep Cherokee
516 complaintsElectrical system
449 complaintsOther or unknown
286 complaintsBrakes
211 complaintsFuel system
200 complaintsVehicle speed control
185 complaintsSteering
119 complaintsBody and structure
110 complaintsElectronic stability control
88 complaintsVisibility (wipers, defrost, mirrors)
75 complaintsSuspension
63 complaintsAir bags
49 complaints
← All problems reported for the 2014 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology