2014 Jeep Cherokee Other or unknown Problems
- Complaints
- 286about this part
- Share
- 11%of 2,650 total for the year
- Median mileage
- 45,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 286 complaints about the other or unknown of the 2014 Jeep Cherokee, 11% of the 2,650 complaints for this model year. Where a mileage was given, the median is 45,500 miles. 5 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After completing the safety recall for the transmission, the 'service shifter' light has been intermittently coming on. On the shifter itself, all lights are illuminated (d, r, p...etc) while the 'service shifter' notice is visible. I have not had this notice indicated until I completed the transmission recall. The 'service shifter' notice illuminates while I am driving.”
NHTSA complaint #11340820, filed 2020-07, 198,000 miles“I was driving down the garden state parkway in nj around 6 or 7 pm when there was what sounded like an explosion. It turned out the rear windshield shattered while driving down the road. I did not see or hear anything hit the car and looking at the damage it looks like it is related to rear defroster because that is where the most damage is on each side.”
NHTSA complaint #11150878, filed 2018-11, 99,000 miles“Vehicle in motion after fueling. Every time I fill my tank, my Jeep starts bucking and sometimes none responsive, it also shuts off when I come to a standstill. With the engine running, I can floor the accelerator and the RPM stays the same. The behavior is only on a full tank, after 50 miles it stops. Dangerous as when I am in motion the Jeep stalls regardless of the speed I am going at.”
NHTSA complaint #11377080, filed 2020-11, 109,000 miles“My car starts and will drive then randomly turn off while I'm slowing down or waiting to turn. It shuts off the engine and battery light come on. I wait a few seconds and it starts right back up. It does it at least once a day but when I take it to the auto shop they can't identify any codes or anything that's wrong.”
NHTSA complaint #11277303, filed 2019-10, 59,100 miles“While either slowing to a stop or accelerating from a stop, the vehicle jerks , or lunges . Though I apply the pedals smoothly (gradually), the car moves as if I were pumping the brake at ~1 second intervals. Because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that I am stopping). This happens chronically (>1x /week).”
NHTSA complaint #11383170, filed 2020-12, 50,000 milesRelated service bulletins
- 11022027Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11022026Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11008292Sep 30, 2024U90 - Parts Ordering
- 11006616Aug 21, 2024U90 Parts Ordering
- 10241042Jun 7, 2023FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
- 10241041Jun 7, 2023Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
- 10236928Apr 14, 20232.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes…
- 10225287Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10228020Apr 2, 2022Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10221813Aug 1, 2020No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 22% |
| 2022 | 4 | 8% |
| 2021 | 27 | 15% |
| 2020 | 38 | 11% |
| 2019 | 262 | 16% |
| 2018 | 174 | 25% |
| 2017 | 343 | 26% |
| 2016 | 316 | 22% |
| 2015 | 260 | 14% |
| 2014 | 286 | 11% |
| 2006 | 1 | 6% |
| 2001 | 7 | 3% |
| 2000 | 11 | 3% |
| 1999 | 9 | 2% |
| 1998 | 15 | 4% |
| 1997 | 7 | 2% |
| 1996 | 11 | 2% |
| 1995 | 7 | 1% |
| 1994 | 8 | 2% |
| 1993 | 6 | 1% |
| 1991 | 4 | 2% |
| 1990 | 4 | 1% |
| 1989 | 6 | 3% |
| 1987 | 1 | 2% |
| 1985 | 1 | 6% |
Other parts of the 2014 Jeep Cherokee
1,471 complaintsEngine
516 complaintsElectrical system
449 complaintsBrakes
211 complaintsFuel system
200 complaintsVehicle speed control
185 complaintsSteering
119 complaintsBody and structure
110 complaintsElectronic stability control
88 complaintsVisibility (wipers, defrost, mirrors)
75 complaintsSuspension
63 complaintsAir bags
49 complaints
← All problems reported for the 2014 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology