2018 Jeep Cherokee Other or unknown Problems
- Complaints
- 174about this part
- Share
- 25%of 688 total for the year
- Median mileage
- 30,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 174 complaints about the other or unknown of the 2018 Jeep Cherokee, 25% of the 688 complaints for this model year. Where a mileage was given, the median is 30,000 miles. 2 of these say a crash was involved and 3 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on a city street or highway when my vehicle comes to a stop it stalls or while driving at low speed. Upon checking the oil it was discovered that there was not even a quart left no indicator light no oil change notification; I hadn't yet reached the months or mileage on the sticker recommend by the mechanic shop where I get my oil changed,”
NHTSA complaint #11407833, filed 2021-04, 90,000 miles“I have a 2018 Jeep Cherokee and a couple of times the shift service light comes on and prnd all light up...looked it up on long and a lot of jeeps have this problem...that's why I bought a new car so I would be safe and now I'm scared that I will wreck if it goes out...when this happened you have to put it in gear and cut your car off...but what if it does it while I'm driving”
NHTSA complaint #11352043, filed 2020-08, 66,000 miles“Every now and then when I start the vehicle or while I am driving it a message will pop up on my dashboard that says 'service shifter.' the shifter lights flash red and I generally have to pull over and restart the vehicle. Sometimes more than once. The shifter appears to function perfectly fine, so it is puzzling that I get this reoccurring notification every few thousand miles.”
NHTSA complaint #11351489, filed 2020-08, 30,000 miles“Service shifter keeps appearing on the dash of the Jeep. All of the lights beside of the shifter light up red and stay on until the vehicle is turned off. I have contacted the dealership and they say there is nothing they can do about it. The light will turn on when it is parked or random times while I am driving down the road. The problem has happened since the vehicle was purchased.”
NHTSA complaint #11353828, filed 2020-09, 40,000 miles“While driving the service shifter light came on. I pulled over and shut the vehicle off. When I started my vehicle the notice was gone but returned several days later. When I google what a service shifter was I saw alot of complaints by other Jeep owners. I thought I should add my complaint to the list. I have had my vehicle for a little over a year. I should not be having this issue.”
NHTSA complaint #11377751, filed 2020-12, 40,032 milesRelated service bulletins
- 11022027Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11022026Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11015810Mar 17, 2025"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before…
- 11012010Dec 17, 2024FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or…
- 10236928Apr 14, 20232.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes…
- 10225287Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10220715Mar 17, 2022No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- 10220697Mar 9, 2022Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
- 10221813Aug 1, 2020No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 22% |
| 2022 | 4 | 8% |
| 2021 | 27 | 15% |
| 2020 | 38 | 11% |
| 2019 | 262 | 16% |
| 2018 | 174 | 25% |
| 2017 | 343 | 26% |
| 2016 | 316 | 22% |
| 2015 | 260 | 14% |
| 2014 | 286 | 11% |
| 2006 | 1 | 6% |
| 2001 | 7 | 3% |
| 2000 | 11 | 3% |
| 1999 | 9 | 2% |
| 1998 | 15 | 4% |
| 1997 | 7 | 2% |
| 1996 | 11 | 2% |
| 1995 | 7 | 1% |
| 1994 | 8 | 2% |
| 1993 | 6 | 1% |
| 1991 | 4 | 2% |
| 1990 | 4 | 1% |
| 1989 | 6 | 3% |
| 1987 | 1 | 2% |
| 1985 | 1 | 6% |
Other parts of the 2018 Jeep Cherokee
296 complaintsElectrical system
190 complaintsEngine
155 complaintsBrakes
38 complaintsSteering
30 complaintsFuel system
26 complaintsVehicle speed control
20 complaintsAir bags
16 complaintsElectronic stability control
15 complaintsSuspension
9 complaintsForward collision avoidance
6 complaintsEngine cooling
4 complaints
← All problems reported for the 2018 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology