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SuspensionPart report

2018 Jeep Cherokee Suspension Problems

Complaints
9about this part
Share
1%of 688 total for the year
Median mileage
55,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the suspension of the 2018 Jeep Cherokee, 1% of the 688 complaints for this model year. Where a mileage was given, the median is 55,500 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was stopped at a red light, the. Light turned green and all sudden my car my passenger side rim just shattered and pop 4 holes in my tire. The tire was not missing any rubber. Took it to the dealership and they said it is not under warranty when I just the car in nov. I have contacted Jeep and the dealership and I get the same thing. Yes my tires and rims are covered under my warranty plan but not lower control arm and ball isn't under warranty unless it was a defect. How can a rim completely exploded from the inside? See photos attached”

NHTSA complaint #11073289, filed 2018-02, 1,980 miles

“While driving highway speeds there is a vibration between 60 and 80 miles per hour. I have had the tires replaced, rims replaced and no change in vibration. It has started since I owned the vehicle with 7 miles on the odometer till today with 9000 miles on it. The dealer claims that this is normal throughout the line of cherokees and is just road vibration but talking with other owners this is not the case and they do not experience the same thing. It does tend to fade away during long left turns on the freeway but appears as soon as the vehicle straightens. …”

NHTSA complaint #11140689, filed 2018-10, 85 miles

“This vehicle is designed to be a flat tow vehicle for a class a motorhome. No one made me aware of the death wobble and this caused an accident which could have been deadly. We did 13,000 dollars in damages to my motorhome and jeep. After hours of research i found this to be a common problem from Jeep. i contacted the local jeep service department and they were not aware of this. Come to find out there is a jeep part to correct the problem, at a cost of $286.39 and a labor charge of $460.00 to install. …”

NHTSA complaint #11517448, filed 2023-04

“A week ago, I went to my local garage that I trust for a completely different reason than I ended up leaving with. I have a 2018 Jeep Cherokee. I have less than 62,500 miles on this vehicle. I do not tow anything. I do not go off road. I do not ride down trails or do anything out of the ordinary. I live in the Boston area. What I found when I was at the garage was an issue that the garage couldn't fix. I needed a rear differential unit replace. Jeep discontinued the Jeep Cherokee this year. What a coincidence because the differential unit isn't available. …”

NHTSA complaint #11605534, filed 2024-07

“I have 2018 Jeep Cherokee with 85353 miles it had service shifter twice when I was driving so I had to pull over on highway and turn off engine and turn on engine shift to park then to drive”

NHTSA complaint #11348713, filed 2020-08

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202224%
202153%
202072%
2019111%
201891%
2017161%
2016211%
2015382%
2014632%
200616%
20012210%
2000339%
1999226%
1998185%
199792%
1996317%
199591%
199471%
1993123%
199244%
199110%
199031%
198963%
198811%
198724%
1986210%

Other parts of the 2018 Jeep Cherokee

Transmission and drivetrain
296 complaints
Electrical system
190 complaints
Other or unknown
174 complaints
Engine
155 complaints
Brakes
38 complaints
Steering
30 complaints
Fuel system
26 complaints
Vehicle speed control
20 complaints
Air bags
16 complaints
Electronic stability control
15 complaints
Forward collision avoidance
6 complaints
Engine cooling
4 complaints

← All problems reported for the 2018 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology