2014 Jeep Cherokee Suspension Problems
- Complaints
- 63about this part
- Share
- 2%of 2,650 total for the year
- Median mileage
- 14,150miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 63 complaints about the suspension of the 2014 Jeep Cherokee, 2% of the 2,650 complaints for this model year. Where a mileage was given, the median is 14,150 miles. 4 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. Today it happened three times in a row while in the car with my daughter and it has me petrified. We went up the hill by our home and it happens and the car started going backwards.”
NHTSA complaint #11240177, filed 2019-07, 87,000 miles“Car went into neutral for no reason at all. I had to coast to the side of the road. After unplugging the battery and plugging it back in I had lower gears to make it to h-e-b the ship. They said nothing was wrong with it and reset the codes and sent me on my way after two days. He ships harder and gets much less gas mileage”
NHTSA complaint #10928941, filed 2016-12, 51,000 miles“For being a Jeep and be advertised as off-road, I have never been off-road and my vehicle needs engine studs replacements. The motor has a lot of vibration when stops and transmission bounce when changes gears. I believe is a bad part because I could notice since new but now is very hard.”
NHTSA complaint #11097546, filed 2018-05, 40,000 miles“I have been calling local dealerships (ancira and ingram park) on and off since june/july of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. No one ever calls me back, seemingly refusing to handle the recall.”
NHTSA complaint #10925946, filed 2016-11, 18,000 miles“While driving straight , around 4pm on dry pavement, with a vaild drivers license, at 25 MPH on a residential street with a 40 ft right of way, my cars suspension/ a frame broke into pieces, cause me to crash into a parked range rover. My front passenger wheel just about cane off. Further inspection of the crash reveled that the steering knuckle/lower control arm had broken into pieces. Air bags did not deploy.”
NHTSA complaint #10794986, filed 2015-11, 35,000 milesRelated recalls
- 14V392000Jul 2, 2014Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the…Covers: Jeep Cherokee 2014, Ram 1500 2014, Chrysler 200 2015
Related service bulletins
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
- 10121893Nov 30, 2016Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts. The customer may describe a lateral wiggle, wobble…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 4% |
| 2021 | 5 | 3% |
| 2020 | 7 | 2% |
| 2019 | 11 | 1% |
| 2018 | 9 | 1% |
| 2017 | 16 | 1% |
| 2016 | 21 | 1% |
| 2015 | 38 | 2% |
| 2014 | 63 | 2% |
| 2006 | 1 | 6% |
| 2001 | 22 | 10% |
| 2000 | 33 | 9% |
| 1999 | 22 | 6% |
| 1998 | 18 | 5% |
| 1997 | 9 | 2% |
| 1996 | 31 | 7% |
| 1995 | 9 | 1% |
| 1994 | 7 | 1% |
| 1993 | 12 | 3% |
| 1992 | 4 | 4% |
| 1991 | 1 | 0% |
| 1990 | 3 | 1% |
| 1989 | 6 | 3% |
| 1988 | 1 | 1% |
| 1987 | 2 | 4% |
| 1986 | 2 | 10% |
Other parts of the 2014 Jeep Cherokee
1,471 complaintsEngine
516 complaintsElectrical system
449 complaintsOther or unknown
286 complaintsBrakes
211 complaintsFuel system
200 complaintsVehicle speed control
185 complaintsSteering
119 complaintsBody and structure
110 complaintsElectronic stability control
88 complaintsVisibility (wipers, defrost, mirrors)
75 complaintsAir bags
49 complaints
← All problems reported for the 2014 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology