2014 Jeep Cherokee Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 75about this part
- Share
- 3%of 2,650 total for the year
- Median mileage
- 15,250miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 75 complaints about the visibility of the 2014 Jeep Cherokee, 3% of the 2,650 complaints for this model year. Where a mileage was given, the median is 15,250 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving down the garden state parkway in nj around 6 or 7 pm when there was what sounded like an explosion. It turned out the rear windshield shattered while driving down the road. I did not see or hear anything hit the car and looking at the damage it looks like it is related to rear defroster because that is where the most damage is on each side.”
NHTSA complaint #11150878, filed 2018-11, 99,000 miles“When I turn wipers on high they shut off. Chrysler said they are getting a new body control module. I have been waiting since june 2016. I feel it is dangerous and if they can't fix it they should give us s new car. I was driving to work in heavy rain and put my wipers on high and they quit!”
NHTSA complaint #10953919, filed 2017-02, 20,000 miles“2014 Jeep Cherokee trailhawk 4x4 jan. 25 2019 7:00 a.m. Remote started the vehicle because it was 56 degrees outside. Drove the vehicle 10 minutes to place of employment. Made it to place of employment parked the vehicle. 45 minutes pass, a customer enters place of my employment, as the customer enters they inform me that my rear window is shattered. There was no evidence of vandalism, criminal activity or natural disaster. Only visible evidence, the window blew out where the defroster plugs attach to the window on both sides.”
NHTSA complaint #11172068, filed 2019-01, 47,000 miles“On 1/30/15 while clearing snow off my 2014 Cherokee, the wiper snapped back and left a major crack in my windshield that goes from edge to edge, and almost all the way up as well. The impact was not that forceful at all. I have now been waiting 26 days for a replacement as of today. On saturday 2/21/15 I spoke with somebody at a chrysler factory in detroit and they say they have over 900 of these particular windshields on backorder and may not be available till april. …”
NHTSA complaint #10690127, filed 2015-02, 7,000 miles“My Jeep Cherokee 2014 has 21181 mileage and the check engine light came on .I notice that the car was shifting into gear hard and at times would not accelerate when getting on the freeway . So my husband took it to get the oil changed at the dealership where we bought the Jeep and they said everything looked good. Well when my husband left all the dummy lights came on he turned right around and went back to the dealership ,the service manager came out and said the tech put the wrong oil filter on and that they would have to redo the oil change . …”
NHTSA complaint #10851323, filed 2016-03, 22,020 milesRelated recalls
- 15V509000Aug 12, 2015Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield…Covers: Jeep Cherokee 2014
Related service bulletins
- 10248508Sep 15, 2023Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or…
- 10244347Sep 15, 2023Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or…
- 10214585May 27, 2022A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.
- 10221682Jul 1, 2020CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser…
- 10174172Mar 28, 2020LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
- 10220098Nov 20, 2019Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of…
- 10169246Nov 20, 2019Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of…
- 10224880Oct 4, 2017Side Window Air Deflectors There is a new (side window) deflector kit P/N released for Cherokee. P/N 82215206 is coded with usage on black trim models (sales code +MMF). Kit P/N…
- 10219830Jun 7, 2017Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection…
- 10223856Sep 14, 2016Dual Pane Sunroof and Sunshade Motor 1. Prior to ordering this part for loss of one touch function, please re-calibrate the sunroof motor per detailed instructions in Tech…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 2% |
| 2021 | 2 | 1% |
| 2020 | 4 | 1% |
| 2019 | 11 | 1% |
| 2018 | 3 | 0% |
| 2017 | 7 | 1% |
| 2016 | 13 | 1% |
| 2015 | 15 | 1% |
| 2014 | 75 | 3% |
| 2006 | 6 | 35% |
| 2001 | 9 | 4% |
| 2000 | 9 | 2% |
| 1999 | 36 | 10% |
| 1998 | 16 | 4% |
| 1997 | 10 | 3% |
| 1996 | 16 | 4% |
| 1995 | 7 | 1% |
| 1994 | 11 | 2% |
| 1993 | 15 | 4% |
| 1992 | 1 | 1% |
| 1991 | 2 | 1% |
| 1990 | 6 | 2% |
| 1989 | 5 | 3% |
| 1988 | 1 | 1% |
| 1985 | 1 | 6% |
Other parts of the 2014 Jeep Cherokee
1,471 complaintsEngine
516 complaintsElectrical system
449 complaintsOther or unknown
286 complaintsBrakes
211 complaintsFuel system
200 complaintsVehicle speed control
185 complaintsSteering
119 complaintsBody and structure
110 complaintsElectronic stability control
88 complaintsSuspension
63 complaintsAir bags
49 complaints
← All problems reported for the 2014 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology