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Visibility (wipers, defrost, mirrors)Part report

2021 Jeep Cherokee Visibility (wipers, defrost, mirrors) Problems

Complaints
2about this part
Share
1%of 176 total for the year
Median mileage
14,074miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the visibility of the 2021 Jeep Cherokee, 1% of the 176 complaints for this model year. Where a mileage was given, the median is 14,074 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While I was driving, I suddenly heard an extremely loud popping/banging noise that sounded like a gunshot. Immediately afterward, I discovered that the moonroof glass had shattered. Nothing fell onto or struck the vehicle, and nothing from inside the vehicle hit the glass. There were no warning lights, messages, or noticeable symptoms beforehand. The glass appeared to shatter suddenly and without an obvious external impact. To the best of my knowledge, the cause is unknown, and I am reporting the incident because the moonroof glass appeared to fail unexpectedly during normal driving.”

NHTSA complaint #11765006, filed 2026-09

“The contact's wife owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving 50 MPH, the sunroof imploded and the shattered glass panel pieces almost injured his wife. The contact's wife veered to the side of the road. The contact's wife then continued to drive. The vehicle was taken to an independent mechanic where the sunroof glass was replaced. The local dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 14,074.”

NHTSA complaint #11462414, filed 2022-04, 14,074 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202212%
202121%
202041%
2019111%
201830%
201771%
2016131%
2015151%
2014753%
2006635%
200194%
200092%
19993610%
1998164%
1997103%
1996164%
199571%
1994112%
1993154%
199211%
199121%
199062%
198953%
198811%
198516%

Other parts of the 2021 Jeep Cherokee

Transmission and drivetrain
103 complaints
Engine
28 complaints
Other or unknown
27 complaints
Electrical system
23 complaints
Brakes
14 complaints
Forward collision avoidance
11 complaints
Air bags
9 complaints
Fuel system
5 complaints
Suspension
5 complaints
Lane departure
3 complaints
Steering
3 complaints
Seat belts
2 complaints

← All problems reported for the 2021 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology