2020 Jeep Cherokee Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 4about this part
- Share
- 1%of 334 total for the year
- Median mileage
- 17,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the visibility of the 2020 Jeep Cherokee, 1% of the 334 complaints for this model year. Where a mileage was given, the median is 17,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“In less than a year we have had to replace the windshield 2 times already. Both using oem replacements the first from an extremely light impact of the wiper being put down from the standing up position after cleaning the windows the second for now known reason. There is no impact marks just a crack going across the bottom of the windshield. When contacting auto glass replacement centers we were told this is a very common issue on cherokees since the glass is so thin now. …”
NHTSA complaint #11397094, filed 2021-02, 17,500 miles“I was driving to work this morning at 5:30am in the rain, heavy rain, so I had my wipers on. They were turned to high because of how heavy the rain was. All of a sudden the wipers went crazy and the drivers side wiper was hanging off the side of the car still trying to wipe. I immediately lost visibility and tried to move off the highway. I was struggling to see where the road was. I ended up off pavement at one point and I believe that's where I picked up the screw in my tire that made my tire go flat. …”
NHTSA complaint #11467202, filed 2022-06“The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 55 MPH, the contact noticed an abnormally loud sound. The contact stated that the rear sunroof panel fractured without impact, and the shattered glass fell all over the interior of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.”
NHTSA complaint #11742771, filed 2026-06, 71,000 miles“The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rear windshield exploded without warning. The vehicle was not diagnosed. Neither the manufacturer nor an authorized dealer were notified of the failure. The failure mileage was approximately 3,200. The VIN was not available.”
NHTSA complaint #11378224, filed 2020-12, 3,200 milesRelated service bulletins
- 10236969Apr 25, 2023Mirror
- 10229546Aug 9, 2022Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience…
- 10225398Aug 9, 2022Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience…
- 10214585May 27, 2022A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 2% |
| 2021 | 2 | 1% |
| 2020 | 4 | 1% |
| 2019 | 11 | 1% |
| 2018 | 3 | 0% |
| 2017 | 7 | 1% |
| 2016 | 13 | 1% |
| 2015 | 15 | 1% |
| 2014 | 75 | 3% |
| 2006 | 6 | 35% |
| 2001 | 9 | 4% |
| 2000 | 9 | 2% |
| 1999 | 36 | 10% |
| 1998 | 16 | 4% |
| 1997 | 10 | 3% |
| 1996 | 16 | 4% |
| 1995 | 7 | 1% |
| 1994 | 11 | 2% |
| 1993 | 15 | 4% |
| 1992 | 1 | 1% |
| 1991 | 2 | 1% |
| 1990 | 6 | 2% |
| 1989 | 5 | 3% |
| 1988 | 1 | 1% |
| 1985 | 1 | 6% |
Other parts of the 2020 Jeep Cherokee
199 complaintsEngine
46 complaintsOther or unknown
38 complaintsElectrical system
35 complaintsBrakes
30 complaintsSteering
22 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsVehicle speed control
8 complaintsAir bags
7 complaintsSuspension
7 complaintsWheels
5 complaints
← All problems reported for the 2020 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology