2020 Jeep Cherokee Electrical system Problems
- Complaints
- 35about this part
- Share
- 10%of 334 total for the year
- Median mileage
- 5,650miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 35 complaints about the electrical system of the 2020 Jeep Cherokee, 10% of the 334 complaints for this model year. Where a mileage was given, the median is 5,650 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“In the am, the monitor went out and came on at a later time that day; when driving at 70 miles per hour the front end was vibrating; and when returning home, within three seconds I lost steering, it engaged, went out and engaged again. I parked the Jeep, had it towed to the dealership two days later. Went thru arbitration and lost.”
NHTSA complaint #11388551, filed 2021-01, 480 miles“While driving the vehicle all the warning lights come on and warning sounds start going off. We lose our speedometer, fuel guage and all other instruments. The parking brake engages as we are driving down the road and the vehicle will not shift gears. When stopped after this incident, the parking brake engages and we are unable to go forward or backwards while in gear. After todays incident, the vehicle wouldn't start back up after the vehicle was turned off. This started 2 weeks after we purchased the vehicle and has been a continuous problem since that time. …”
NHTSA complaint #11360125, filed 2020-09, 11,700 miles“Emergency brake engaged without any involvement by operator - could not move vehicle. When repeated attempts were made to release without achieving, vehicle was able to move however instrument panel stated er brake needs servicing.*dt*dt*dt consumer stated vehicle was leased.”
NHTSA complaint #11374289, filed 2020-11, 3,300 miles“Vehicle sos call locks the entertainment system and will not call sos nor disconnect. No radio available. Has occurred multiple times. The uconnect had serious electrical issues.”
NHTSA complaint #11384639, filed 2020-12, 2,400 miles“While driving under normal dry conditions service parking brake,ABS,ESC active warning light and check engine light come on. Front brakes pulsate also”
NHTSA complaint #11364010, filed 2020-10, 1,462 milesRelated service bulletins
- 11031688Apr 22, 2026Door Latch, Handle And Ajar Additional Service Information.
- 11031423Apr 15, 2026Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses…
- 11030035Mar 4, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 11029670Feb 21, 2026Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses…
- 11028904Feb 14, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic…
- 11028779Feb 3, 2026Power transfer unit - none
- 11028778Feb 3, 2026Power transfer unit - none
- 11026652Dec 10, 2025Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold…
- 11025515Nov 7, 2025Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
- 11021581Aug 2, 2025Door speaker Inoperative or No Sound
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 11% |
| 2022 | 8 | 15% |
| 2021 | 23 | 13% |
| 2020 | 35 | 10% |
| 2019 | 341 | 20% |
| 2018 | 190 | 28% |
| 2017 | 342 | 26% |
| 2016 | 298 | 21% |
| 2015 | 327 | 18% |
| 2014 | 449 | 17% |
| 2006 | 2 | 12% |
| 2001 | 19 | 8% |
| 2000 | 44 | 12% |
| 1999 | 26 | 7% |
| 1998 | 47 | 12% |
| 1997 | 23 | 6% |
| 1996 | 43 | 10% |
| 1995 | 40 | 7% |
| 1994 | 21 | 4% |
| 1993 | 35 | 8% |
| 1992 | 8 | 7% |
| 1991 | 9 | 4% |
| 1990 | 8 | 3% |
| 1989 | 13 | 7% |
| 1988 | 16 | 16% |
| 1987 | 4 | 7% |
Other parts of the 2020 Jeep Cherokee
199 complaintsEngine
46 complaintsOther or unknown
38 complaintsBrakes
30 complaintsSteering
22 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsVehicle speed control
8 complaintsAir bags
7 complaintsSuspension
7 complaintsWheels
5 complaintsEngine cooling
4 complaints
← All problems reported for the 2020 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology