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BrakesPart report

2020 Jeep Cherokee Brakes Problems

Complaints
30about this part
Share
9%of 334 total for the year
Median mileage
30,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 30 complaints about the brakes of the 2020 Jeep Cherokee, 9% of the 334 complaints for this model year. Where a mileage was given, the median is 30,000 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving the vehicle all the warning lights come on and warning sounds start going off. We lose our speedometer, fuel guage and all other instruments. The parking brake engages as we are driving down the road and the vehicle will not shift gears. When stopped after this incident, the parking brake engages and we are unable to go forward or backwards while in gear. After todays incident, the vehicle wouldn't start back up after the vehicle was turned off. This started 2 weeks after we purchased the vehicle and has been a continuous problem since that time. …”

NHTSA complaint #11360125, filed 2020-09, 11,700 miles

“Emergency brake engaged without any involvement by operator - could not move vehicle. When repeated attempts were made to release without achieving, vehicle was able to move however instrument panel stated er brake needs servicing.*dt*dt*dt consumer stated vehicle was leased.”

NHTSA complaint #11374289, filed 2020-11, 3,300 miles

“While driving under normal dry conditions service parking brake,ABS,ESC active warning light and check engine light come on. Front brakes pulsate also”

NHTSA complaint #11364010, filed 2020-10, 1,462 miles

“I was driving on the highway on my way to work around 7:45 am. As I was driving my car lost all power and I heard a grinding sound. As the grinding sound was happening, I had no control over my car. I managed to move to the side lane and put my hazards on. I then had to wait for a tow truck. Ultimately, the brakes, the transfer case, and the rear differental needs replaced.”

NHTSA complaint #11731252, filed 2026-04

“MY TRANSMISSION QUIT WORKING AND MY PARKING BRAKE TURNED ON WHILE DRIVING!!!!! This is the same problem that was recalled on jeep Cherokee years from 2017-2019, but my 2020 is not covered in the recall and my neighbor has the same exact car and year and has had to replace his put twice!!!!!! MY MODEL YEAR SHOULD BE INCLUDED!!!!!!!”

NHTSA complaint #11694163, filed 2025-10

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
202248%
2021148%
2020309%
20191107%
2018386%
2017625%
20161037%
20151378%
20142118%
2006212%
20015624%
200010528%
199910228%
19988822%
19977519%
19969321%
19959015%
19946513%
199313031%
19924035%
199116370%
199015357%
19899248%
198877%
1987611%
1986314%
1985212%

Other parts of the 2020 Jeep Cherokee

Transmission and drivetrain
199 complaintsEngine
46 complaintsOther or unknown
38 complaintsElectrical system
35 complaintsSteering
22 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsVehicle speed control
8 complaintsAir bags
7 complaintsSuspension
7 complaintsWheels
5 complaintsEngine cooling
4 complaints

← All problems reported for the 2020 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology