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Forward collision avoidancePart report

2020 Jeep Cherokee Forward collision avoidance Problems

Complaints
10about this part
Share
3%of 334 total for the year
Median mileage
80,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the forward collision avoidance of the 2020 Jeep Cherokee, 3% of the 334 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The Power Transfer Unit (PTU) suddenly became disconnected while we were in the passing lane on a highway. We lost power temporarily and dashboard lights came on saying service was needed. Moved slowly into a safe location and called for tow truck. There was some “knocking” as we moved. While diagnosing the vehicle, the dealer experienced the same indications and stated that it sounds like a separation in the PTU. There were no prior indications that something was wrong until it happened. …”

NHTSA complaint #11654953, filed 2025-04

“History of the vehicle in the shop for braking issues, on 08/09/2024; 2 vehicles in front braked for an animal on a busy road, and saw braking. Was at around 30mph and started to brake, car in front had an emergency brake event and came to a sudden stop. My vehicle sent a BRAKE!, warning and started to apply brakes, I went to an evasive maneuver, my steering was cut, my brakes kicked my foot to half pedal and I could no longer brake. Coasted into the back of the vehicle in front of me at around 25 mph.”

NHTSA complaint #11617129, filed 2024-09

“I will try to answer each question: The electronic emergency brake engaged on its own at a stop light, then later while driving on the highway. Could have easily been re-ended and lost control on freeway causing extreme damage. It was a night, and driving alone. Called dealership, they said to bring it in or tow it but wouldn't be able to get to it until Oct. 20th and then if a part needed to be ordered it would be longer. I then took it to our mechanic, who said it was the electronic brake module and most likely was caused by water leak. …”

NHTSA complaint #11488100, filed 2022-10

“Driving after work on 53S my jeep decided to only go 5mph engine light turned on among other light. Svc 4wd. Had to pull over the interstate shoulder that’s under construction and had very small space to park without getting hit by others.”

NHTSA complaint #11768264, filed 2026-10

“The contact owns a 2020 Jeep Cherokee. The contact stated while driving from a complete stop at a red light, the Forward Collision Avoidance Automatic Emergency Braking system activated, and the vehicle came to an abrupt stop. The contact stated that the vehicle briefly rolled backward before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. …”

NHTSA complaint #11624287, filed 2024-11, 80,000 miles

Forward collision avoidance: other model years

YearComplaintsShare of year
202236%
2021116%
2020103%
2019322%
201861%
2017171%
2016292%
2015201%
2014281%

Other parts of the 2020 Jeep Cherokee

Transmission and drivetrain
199 complaints
Engine
46 complaints
Other or unknown
38 complaints
Electrical system
35 complaints
Brakes
30 complaints
Steering
22 complaints
Fuel system
10 complaints
Vehicle speed control
8 complaints
Air bags
7 complaints
Suspension
7 complaints
Wheels
5 complaints
Engine cooling
4 complaints

← All problems reported for the 2020 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology