Skip to content
Visibility (wipers, defrost, mirrors)Part report

2016 Jeep Cherokee Visibility (wipers, defrost, mirrors) Problems

Complaints
13about this part
Share
1%of 1,412 total for the year
Median mileage
50,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the visibility of the 2016 Jeep Cherokee, 1% of the 1,412 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Within 7 months of buying this car from a dealership, the 4wd says unavailable, the wiper sprayer broke while I was driving and I had to pull over because I couldn't spray my window on a snow-melting, messy day. Then the driver's side wiper broke while driving in torrent rains where I almost got run over by a semi-truck on the highway for having to pull over. The mud flaps continue to rip causing mud and ice to build up behind the tires. …”

NHTSA complaint #11397237, filed 2021-02, 110,000 miles

“Setting cruise does not hold with even very minor incline/decline no matter what speed set is. The increase of speed during set cruise is alarming at over 10+ miles at medium decline, and at some point car tries to slow down, but it is not a smooth transition, as it feels jerky. I have taken to lical Jeep dealer, but they said maybe aftr computer updates , it would remedy it. Not! I can be on a boulevard, street, highway, etc... …”

NHTSA complaint #10940213, filed 2017-01, 1 miles

“I bought my 2016 Jeep Cherokee brand new in february 2016. The wipers quit working during a heavy rain storm in myrtle beach. You turn the switch and they wouldn't turn on. The next day, they worked. Once again I needed them in another rain storm, and they didn't work. I live on the coast of nc and it rains often. Took to dealership, couldn't find a problem. Took again a week later, they replaced the bcm which was over $500. 6-8 months later the problem started again. Same thing happened during a rain storm. Dealership replaced bcm once again. Then less than a year later, happens again. …”

NHTSA complaint #11407272, filed 2021-04, 114,160 miles

“In my Cherokee the service shifter indicator came on. All the positions on the shifter lite up (p,r,d and the + -) this appears to be a problem with this model. I looked at several other comments on line. I was leaving a drive in and when I put it in reverse everything turned red and the service shifter illuminated in my message center. I was able to make it home. When I got home I turned the vehicle off. When I turned it back on everything was back to normal. I had a issue right after I bought the vehicle. It was stuck in park and had to be towed back to the dealership. …”

NHTSA complaint #11280956, filed 2019-11, 83,000 miles

“The windshield wipers have randomly come on without being turned on and as of today will not turn off completely. They can be slowed to an intermittent position or run at full speed but will not turn off.this began to happen only while driving the vehicle, now they are on weather driving or in park, and only stop when the vehicle in turned off.”

NHTSA complaint #11310200, filed 2020-02, 36,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202212%
202121%
202041%
2019111%
201830%
201771%
2016131%
2015151%
2014753%
2006635%
200194%
200092%
19993610%
1998164%
1997103%
1996164%
199571%
1994112%
1993154%
199211%
199121%
199062%
198953%
198811%
198516%

Other parts of the 2016 Jeep Cherokee

Transmission and drivetrain
635 complaints
Other or unknown
316 complaints
Engine
314 complaints
Electrical system
298 complaints
Brakes
103 complaints
Vehicle speed control
76 complaints
Steering
54 complaints
Fuel system
44 complaints
Body and structure
33 complaints
Air bags
31 complaints
Electronic stability control
30 complaints
Forward collision avoidance
29 complaints

← All problems reported for the 2016 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology