2021 Jeep Cherokee Air bags Problems
- Complaints
- 9about this part
- Share
- 5%of 176 total for the year
- Median mileage
- 34,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the air bags of the 2021 Jeep Cherokee, 5% of the 176 complaints for this model year. Where a mileage was given, the median is 34,000 miles. 7 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We were in a front impact vehicle accident. Airbags didn't deploy, brakes failed after impact and the engine didn't shut down. I had to disconnect the ecu power relay for the engine to stop.”
NHTSA complaint #11402644, filed 2021-03, 1,400 miles“Car accident on 1/24 hit tree head on around 35 mph with NO airbags deploying. Suffered from concussion and whiplash, and potential of more serious injury. Insurance will be inspecting vehicle in the next week to determine total loss. No warning lamps, messages or other issues to the car prior to the accident”
NHTSA complaint #11713613, filed 2026-01, 85,541 miles“I was involved in an accident on May 27, 2021 with my brand new Jeep Cherokee Latitude 2021, less than 3 k miles. Another driver ran a red light and I t-boned him, all of his air bags went off, but none of my air bags deployed. Hit the steering wheel with my chest, arms, hit the under dash area with knees and ankles as a result and am pretty bruised up.”
NHTSA complaint #11419036, filed 2021-05“I entered my vehicle and noted the panel below the steering column was sagging. Upon closer inspection, it appeared to be an airbag, specifically the driver-side knee bolster air bag. I took the vehicle in for service at the dealership, and two technicians stated the air bag was partially deployed. The panel was continuing to sag and the air bag was more visible. My vehicle was not involved in an accident - the dealership technicians also verified this by inspecting my vehicle's bumpers. …”
NHTSA complaint #11769343, filed 2026-10“Was driving down hwy and vehicle pulled out directly in front of me. Nothing i could do but hit the brakes. Severe front end damage done to my 2021 Jeep Cherokee. Airbags did not deploy. There were injuries. No one can figure out why the airbags didn't deploy on either the passenger side nor the driver side. Thankfully no one was killed. I believe there to be a defect in the airbags on this vehicle of not deploying. The collision was fast enough and enough front end damage to deploy. The airbags in the other vehicle that was involved deployed just fine. Ours however didn't. …”
NHTSA complaint #11513670, filed 2023-03Related recalls
- 24V516000Jul 8, 2024Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent…Covers: Jeep Cherokee 2021–2022
Related service bulletins
- 10247452Oct 25, 2023Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.
- 10225261Aug 9, 2022Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 6% |
| 2021 | 9 | 5% |
| 2020 | 7 | 2% |
| 2019 | 42 | 3% |
| 2018 | 16 | 2% |
| 2017 | 26 | 2% |
| 2016 | 31 | 2% |
| 2015 | 41 | 2% |
| 2014 | 49 | 2% |
| 2001 | 21 | 9% |
| 2000 | 26 | 7% |
| 1999 | 38 | 10% |
| 1998 | 52 | 13% |
| 1997 | 28 | 7% |
| 1996 | 26 | 6% |
| 1995 | 41 | 7% |
| 1994 | 8 | 2% |
| 1993 | 9 | 2% |
| 1985 | 1 | 6% |
Other parts of the 2021 Jeep Cherokee
103 complaintsEngine
28 complaintsOther or unknown
27 complaintsElectrical system
23 complaintsBrakes
14 complaintsForward collision avoidance
11 complaintsFuel system
5 complaintsSuspension
5 complaintsLane departure
3 complaintsSteering
3 complaintsSeat belts
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2021 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology