2021 Jeep Cherokee Steering Problems
- Complaints
- 3about this part
- Share
- 2%of 176 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the steering of the 2021 Jeep Cherokee, 2% of the 176 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I bought the car in 7/23 at Auto Savvy Sta fe New Mexico, after 3-4 weeks the power steering wheel light on I called the dealer so they checked n then they said nothing is wrong so after that the lights . The car were 3 times at the dealer and the last time was there for 9 weeks. So they said they changed the steering column, the clock spring and the lights came back. So one time I lost the control, on the high way so after that I haven’t used the car.”
NHTSA complaint #11657641, filed 2025-04“After approximately 30 minutes of operation, the vehicle begins to develop an intermittent steering play. The best way to describe it is like when a torque wrench reaches the torque setting and breaks. A slight steering correction suddenly breaks a small amount. It makes maintaining lane position much more difficult. The condition also seems to be induced when descending down a grade. It becomes noticeable at speeds above 45 MPH. I have taken the vehicle to both Jeep dealerships in Tucson, AZ and I opened a STAR case. The vehicle checked out normally through physical and computer diagnostics. …”
NHTSA complaint #11476110, filed 2022-07Related service bulletins
- 10231745Jan 28, 2023Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
- 10229816Dec 16, 2022UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 6% |
| 2021 | 3 | 2% |
| 2020 | 22 | 7% |
| 2019 | 120 | 7% |
| 2018 | 30 | 4% |
| 2017 | 45 | 3% |
| 2016 | 54 | 4% |
| 2015 | 59 | 3% |
| 2014 | 119 | 4% |
| 2001 | 16 | 7% |
| 2000 | 22 | 6% |
| 1999 | 24 | 7% |
| 1998 | 12 | 3% |
| 1997 | 11 | 3% |
| 1996 | 37 | 8% |
| 1995 | 22 | 4% |
| 1994 | 13 | 3% |
| 1993 | 18 | 4% |
| 1992 | 3 | 3% |
| 1991 | 3 | 1% |
| 1990 | 1 | 0% |
| 1989 | 3 | 2% |
| 1988 | 5 | 5% |
| 1987 | 7 | 12% |
| 1986 | 2 | 10% |
Other parts of the 2021 Jeep Cherokee
103 complaintsEngine
28 complaintsOther or unknown
27 complaintsElectrical system
23 complaintsBrakes
14 complaintsForward collision avoidance
11 complaintsAir bags
9 complaintsFuel system
5 complaintsSuspension
5 complaintsLane departure
3 complaintsSeat belts
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2021 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology