2017 Jeep Cherokee Air bags Problems
- Complaints
- 26about this part
- Share
- 2%of 1,338 total for the year
- Median mileage
- 42,250miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 26 complaints about the air bags of the 2017 Jeep Cherokee, 2% of the 1,338 complaints for this model year. Where a mileage was given, the median is 42,250 miles. 14 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“First my air bag light came on and said service air bag system. Next the seat belt light is on and dings when someone is in the passenger seat even the the seat belt buckled. Now my TPMS light is on without any issues with the air in the tires. This is an ongoing issue they cant resolve.”
NHTSA complaint #11221838, filed 2019-06, 42,000 miles“Last month I was in a front impact collision causing my 2017 to be totaled. However the airbags did not deploy!!! Its a major concern for me! Tthis default could have caused serious injury!”
NHTSA complaint #11317092, filed 2020-03, 40,000 miles“We were stopped in traffic and braked and was hit from the rear by a vehicle going between 50-60mph on a freeway and in turn we were pushed into a vehicle in front of us. Damage resulted in the back, front, and left side of the vehicle. No airbags were deployed. Powder from the airbags released and filled our vehicle but the airbags never deployed. The vehicle was brand new and we had it for two weeks. My husband, myself, and my 3 month old were in the vehicle during the collision.”
NHTSA complaint #11013710, filed 2017-08, 2,000 miles“My husband and I were involved in a 4 car pile up on the 3 lane highway. Traffic abruptly stopped several cars in front of us on the highway and cars were swerving to miss the traffic stopped. The 2 cars in front of us and our car were all able to get stopped without hitting each other. We were stationary (stopped) when we heard squealing tires and were rear ended by a f250 hauling a trailer full of firewood at a high rate of speed. This truck then pushed us forward into the vehicle in front of us. Which then pushed that car into the vehicle in front of it. …”
NHTSA complaint #11218276, filed 2019-06, 28,000 miles“Started Jeep and service air bag warning came on. The idiot stays on. There is also a warning in driver information dashboard that air bag needs serviced. Everything appears to be normal.”
NHTSA complaint #11354184, filed 2020-09, 36,000 milesRelated recalls
- 16V799000Nov 2, 2016Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the…Covers: Jeep Cherokee 2017
Related service bulletins
- 10247452Oct 25, 2023Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 6% |
| 2021 | 9 | 5% |
| 2020 | 7 | 2% |
| 2019 | 42 | 3% |
| 2018 | 16 | 2% |
| 2017 | 26 | 2% |
| 2016 | 31 | 2% |
| 2015 | 41 | 2% |
| 2014 | 49 | 2% |
| 2001 | 21 | 9% |
| 2000 | 26 | 7% |
| 1999 | 38 | 10% |
| 1998 | 52 | 13% |
| 1997 | 28 | 7% |
| 1996 | 26 | 6% |
| 1995 | 41 | 7% |
| 1994 | 8 | 2% |
| 1993 | 9 | 2% |
| 1985 | 1 | 6% |
Other parts of the 2017 Jeep Cherokee
650 complaintsOther or unknown
343 complaintsElectrical system
342 complaintsEngine
260 complaintsBrakes
62 complaintsVehicle speed control
60 complaintsSteering
45 complaintsElectronic stability control
42 complaintsFuel system
18 complaintsForward collision avoidance
17 complaintsSuspension
16 complaintsBody and structure
12 complaints
← All problems reported for the 2017 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology