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Body and structurePart report

2020 Jeep Cherokee Body and structure Problems

Complaints
3about this part
Share
1%of 334 total for the year
Median mileage
27,400miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the body and structure of the 2020 Jeep Cherokee, 1% of the 334 complaints for this model year. Where a mileage was given, the median is 27,400 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2020 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated. The contact stated that on several occasions, after driving for several miles, the temperature gauge remained at HOT(H). The vehicle was steered to the side of the road each time and turned off for 10 minutes before restarting. The vehicle was taken to a dealer where it was diagnosed that there was a malfunction in the active grill system that needed to be replaced. The vehicle was not repaired. …”

NHTSA complaint #11654771, filed 2025-04, 50,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
2026111%
202031%
2019201%
201841%
2017121%
2016332%
2015865%
20141104%
200616%
200194%
200072%
199972%
1998277%
199772%
19964711%
199514925%
199420540%
19939924%
19921110%
199121%
199052%
198974%
198822%
198735%
198615%
1985212%

Other parts of the 2020 Jeep Cherokee

Transmission and drivetrain
199 complaints
Engine
46 complaints
Other or unknown
38 complaints
Electrical system
35 complaints
Brakes
30 complaints
Steering
22 complaints
Forward collision avoidance
10 complaints
Fuel system
10 complaints
Vehicle speed control
8 complaints
Air bags
7 complaints
Suspension
7 complaints
Wheels
5 complaints

← All problems reported for the 2020 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology