2019 Jeep Cherokee Back-over prevention (rear camera) Problems
- Complaints
- 9about this part
- Share
- 1%of 1,674 total for the year
- Median mileage
- 55,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the back-over prevention of the 2019 Jeep Cherokee, 1% of the 1,674 complaints for this model year. Where a mileage was given, the median is 55,500 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The start/stop had a system failure abd ny car shut off in the middle of traffuc. I was stopped at a light and my car shut itself down and then when I took my foot off the break it started to go but then it immediately shut the car totally off and said there had been a start stop system failure.I have also had issues with my radio not coming on when I turn my car on and I have to turn my car off and turn it back on I have had issues with all of a sudden my flashers coming on for no reason and I am aware of and then I have to turn my car off and then back on for them to stop fighting I also…”
NHTSA complaint #11382998, filed 2020-12, 6,890 miles“The old battery died and auto zone installed a new one. The AAA tech that jumped me told me that the computer would be weird?? A safety hazard is when I put in reverse the back camera doesn’t go on?? So if I don’t look or don’t hear anything then there could be an accident?? Also the tire pressure on the console doesn’t work?? If I had a flat while driving it would not tell me how low my psi is on the tire?? I could have an accident?? Also the acceleration I think is slower due to the computer error that tells me to service shifter?? …”
NHTSA complaint #11610989, filed 2024-08“I bought my 2019 Jeep Cherokee in February 2021. I've had issues with the vehicle not starting about 2 months after I bought it. Recently I have had to jump start my car to get it started. On the highway this evening all these warning lights were popping up, and my vehicle just shut off, everything. Thankfully I was able to get into the breakdown lane. After a while, I was able to start my vehicle and check the vehicle information. My battery voltage was at 17.1. I safely got my vehicle home. I let the car sit. Then tested the voltage on the battery and it was normal. …”
NHTSA complaint #11424882, filed 2021-07“The contact owns a 2019 Jeep Cherokee. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer, who determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.”
NHTSA complaint #11719910, filed 2026-02, 49,000 miles“The contact owns a 2019 Jeep Cherokee. The contact stated that the rear-view camera was stuck in the on position. There was an abnormal beeping sound while another vehicle was approaching. The local dealer was contacted and notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.”
NHTSA complaint #11761240, filed 2026-09, 80,000 milesRelated service bulletins
- 11011774Dec 11, 2024Backup Camera Poor Image Quality Inspection
- 10247905Feb 14, 2023ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from…
- 10231815Jan 31, 2023Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives…
- 10229769Dec 22, 2022Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
- 10229816Dec 16, 2022UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
- 10229791Dec 3, 2022Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may…
- 10221446Jun 28, 2022Panasonic VP4R Wi-Fi New Enrollment Pause
- 10228033Apr 9, 2022Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator…
- 10222974Jan 8, 2022UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following…
- 10218443Aug 18, 2021DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and…
Back-over prevention (rear camera): other model years
Other parts of the 2019 Jeep Cherokee
833 complaintsEngine
459 complaintsElectrical system
341 complaintsOther or unknown
262 complaintsSteering
120 complaintsBrakes
110 complaintsVehicle speed control
83 complaintsFuel system
43 complaintsAir bags
42 complaintsForward collision avoidance
32 complaintsElectronic stability control
27 complaintsWheels
24 complaints
← All problems reported for the 2019 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology