2020 Jeep Cherokee Back-over prevention (rear camera) Problems
- Complaints
- 2about this part
- Share
- 1%of 334 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the back-over prevention of the 2020 Jeep Cherokee, 1% of the 334 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The check engine light came on , then my parking brake light, crash parking light, and stop and stop light on my dash. It wouldn't start at first but tried three time and it did. I drove home with the vehicle, and it wasn't shifting properly. I had it towed to the dealership and was told it was electrical after they tested it. Three days later I was told it was the transmission. Now I'm being told it is the mounts as well.”
NHTSA complaint #11520376, filed 2023-05“•On numerous occasions while backing up the rear cross traffic warning alert does not alert you and I’ve almost backed into other vehicles, a tree, a mailbox and even people walking. •My safety as well as my wife’s safety and the safety of other drivers is put in danger bc the alert warning not going off could have caused a wreck and caused someone to get seriously injured and it could have also caused someone to have gotten ran over or just simply hit bc of the alert system not alerting us of the other vehicles, objects or people behind the vehicle. …”
NHTSA complaint #11425747, filed 2021-07Related recalls
- 20V191000Sep 10, 2020Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler…Covers: Jeep Cherokee 2020, Ram 1500 2019–2020, Chrysler Pacifica 2019–2020 +8 more
Related service bulletins
- 11011774Dec 11, 2024Backup Camera Poor Image Quality Inspection
- 10247905Feb 14, 2023ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from…
- 10248014Feb 10, 2023Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect…
- 10231815Jan 31, 2023Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives…
- 10231792Jan 24, 2023Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a…
- 10229769Dec 22, 2022Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
- 10229816Dec 16, 2022UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
- 10221446Jun 28, 2022Panasonic VP4R Wi-Fi New Enrollment Pause
- 10222974Jan 8, 2022UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following…
- 10218443Aug 18, 2021DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and…
Back-over prevention (rear camera): other model years
Other parts of the 2020 Jeep Cherokee
199 complaintsEngine
46 complaintsOther or unknown
38 complaintsElectrical system
35 complaintsBrakes
30 complaintsSteering
22 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsVehicle speed control
8 complaintsAir bags
7 complaintsSuspension
7 complaintsWheels
5 complaints
← All problems reported for the 2020 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology