2019 Jeep Cherokee Exterior lighting Problems
- Complaints
- 18about this part
- Share
- 1%of 1,674 total for the year
- Median mileage
- 8,100miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 18 complaints about the exterior lighting of the 2019 Jeep Cherokee, 1% of the 1,674 complaints for this model year. Where a mileage was given, the median is 8,100 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have received warnings on my dash since the vehicle was brand new. Auto stop start continues to malfunction . Parking brake deploys itself and some days the steep won't turn on and touch screen doesn't work. Since all this happens while I am driving and not at dealership they insist it doesn't occur and haven't repaired even after keeping my vehicle in their shop for the first six months I owned it.”
NHTSA complaint #11414140, filed 2021-04, 12,000 miles“While driving the SUV shuts off completely. No engine power, no lights, no steering. This has happened 6 times leaving the SUV in the dark with no lights with children int he car. The SUV shuts down while in motion, at 45mph speeds on county roads and at high speed 70 MPH + on turnpike. I am scared for my life. Dealer is not helping me. I put the last date in. It happened 6 times.”
NHTSA complaint #11292019, filed 2019-12, 20,000 miles“Headlight seals leak ( codensation build up) corroding electrical wires making lts work intermittenly. This is an perpetual problem as it was a problem on my past Jeep. I noticed 2021 jeeps on lots (brand new) many had condensation inside of headlights. Stationary”
NHTSA complaint #11394755, filed 2021-02, 4,500 miles“Good evening! I purchased this 2019 Jeep Cherokee latitude plus with only 10 miles on it. The first 1000 miles we had issues with the start/stop feature. The car completely shut off while in drive. I took it in and the dealership said there were 40 fault codes. They cleared them and moved on. It happened again but this time, the check engine light came on. They cleared that code again. The third time I took it it was when the car shut off again but this time the battery light came on and multiple lights were flashing. I took it in and they said there was a loose battery and wire. …”
NHTSA complaint #11365470, filed 2020-10, 1,048 miles“I had just had my vehicle 6 weeks driving from a stop to another stop. Car started chugging thought I hadn't given enough gas then I thought it powered down at the stop .lights went out on both clusters went to accelerate chugged couldn't get across street check engine light came on I coasted to the side and it wouldn't start waited 15 min inched home about 3 miles called dealer sent a tow to pick car up had it for a week has same problem. They said to bring it back 500 miles when it happened has 3500 now afraid to drive. I need a vehicle can't leave for extended time and nothing is done”
NHTSA complaint #11362730, filed 2020-10, 500 milesRelated service bulletins
- 10251854Jan 17, 2024Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the…
- 10236957Apr 29, 2023Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on…
- 10231800Jan 25, 20232.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes…
- 10229769Dec 22, 2022Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
- 10229743Dec 6, 2022U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
- 10229791Dec 3, 2022Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may…
- 10221500Jun 22, 2022Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.
- 10214595May 6, 2022Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate the procedure for rear tail lamp condensation clearing. Some customers may report that on occasion…
- 10228033Apr 9, 2022Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator…
- 10219970Aug 18, 2021U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 4 | 8% |
| 2021 | 1 | 1% |
| 2020 | 1 | 0% |
| 2019 | 18 | 1% |
| 2018 | 2 | 0% |
| 2017 | 8 | 1% |
| 2016 | 20 | 1% |
| 2015 | 37 | 2% |
| 2014 | 47 | 2% |
| 2001 | 10 | 4% |
| 2000 | 7 | 2% |
| 1999 | 12 | 3% |
| 1998 | 13 | 3% |
| 1997 | 7 | 2% |
| 1996 | 7 | 2% |
| 1995 | 7 | 1% |
| 1994 | 1 | 0% |
| 1993 | 3 | 1% |
| 1992 | 3 | 3% |
| 1991 | 3 | 1% |
| 1990 | 6 | 2% |
| 1989 | 5 | 3% |
| 1988 | 2 | 2% |
Other parts of the 2019 Jeep Cherokee
833 complaintsEngine
459 complaintsElectrical system
341 complaintsOther or unknown
262 complaintsSteering
120 complaintsBrakes
110 complaintsVehicle speed control
83 complaintsFuel system
43 complaintsAir bags
42 complaintsForward collision avoidance
32 complaintsElectronic stability control
27 complaintsWheels
24 complaints
← All problems reported for the 2019 Jeep Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology