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Exterior lightingPart report

2017 Jeep Cherokee Exterior lighting Problems

Complaints
8about this part
Share
1%of 1,338 total for the year
Median mileage
59,936miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the exterior lighting of the 2017 Jeep Cherokee, 1% of the 1,338 complaints for this model year. Where a mileage was given, the median is 59,936 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The car has a service shifter light on and all the lights on the shifter are lit red for example the parking, reverse, drive, neutral. The car started driving really rough and now there is a rattling noise. Bought the car around 1 month ago and it is already giving problems. The car only has 19,000 miles and when I googled the problem I see several people had the same problem then the dealer fixed the problem charging some people but the problem came back as well as causing leaks or other problems. …”

NHTSA complaint #11331562, filed 2020-06, 19,600 miles

“I was going down the road and I heard a ding. I looked at were my MPH is displayed and it was showing service shifter and all the lights where the shifter is was lite up.”

NHTSA complaint #11265703, filed 2019-10, 38,000 miles

“Factory installed tow package signals where not activated. Had to bring to dealer after trying to safely use a trailer. Dealer had to contact Jeep star/bcm. To activate the system. Defect has present from day one, did not had a reason to use the system until now. Dealer also did not detect in the pre-customer release of the vehicle.”

NHTSA complaint #11403307, filed 2021-03, 81,500 miles

“60,000 miles and my service shifter light comes...while driving all red lights on shifter coloum lite up as well...after turning the engine off and restarting it when off...but then came on again while driving, but the dealership acts like they have no clue what could cause this...but there are 1000 of complaints on line about the same thing in this model”

NHTSA complaint #11307424, filed 2020-02, 59,936 miles

“The shifter service light comes on a lot when I am driving and it scares me. I had to get off the road and turn the car off and back on for the light to go off!”

NHTSA complaint #11487012, filed 2022-09

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
202248%
202111%
202010%
2019181%
201820%
201781%
2016201%
2015372%
2014472%
2001104%
200072%
1999123%
1998133%
199772%
199672%
199571%
199410%
199331%
199233%
199131%
199062%
198953%
198822%

Other parts of the 2017 Jeep Cherokee

Transmission and drivetrain
650 complaints
Other or unknown
343 complaints
Electrical system
342 complaints
Engine
260 complaints
Brakes
62 complaints
Vehicle speed control
60 complaints
Steering
45 complaints
Electronic stability control
42 complaints
Air bags
26 complaints
Fuel system
18 complaints
Forward collision avoidance
17 complaints
Suspension
16 complaints

← All problems reported for the 2017 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology