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Body and structurePart report

2011 Jeep Compass Body and structure Problems

Complaints
23about this part
Share
12%of 188 total for the year
Median mileage
98,250miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 23 complaints about the body and structure of the 2011 Jeep Compass, 12% of the 188 complaints for this model year. Where a mileage was given, the median is 98,250 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I got a recall for a rusted sub frame, front and back in which one has a hole from rust. I take it to courtesys in altoona, pa. The guy earnie tellsme there will be parts surrounding the subframe not included with the recall that must be paid for out of pocket. I think everything to fix my car should be covered. They saw a woman coming! Pisses me off to no end.”

NHTSA complaint #11344269, filed 2020-08, 77,000 miles

“I shut the hatch on my 2011 Jeep Compass that was sitting in my driveway and the back window shattered. I took it up to the dealership where I got it, they took pictures and submitted them to chrysler and they refused to replace and repair the window because they said there is no positive way to determine if it was a manufacture defect.”

NHTSA complaint #10416501, filed 2011-08, 2,195 miles

“I started up my vehicle and the etc light came on, let me remind you that it's been going on and off every day, well, I put the car in drive and as soon as I let off the brake, my car accelerated to 4 RPM's and I hit the back end of a family friend who was parked in the drive way. I had the body/mechanic shop take a look at it while repairing the body, and they had no for sure answer. I have had 5 different mechanics look at it and had my codes ran more than once. It's ridiculous. The etc light is on constantly. …”

NHTSA complaint #10761551, filed 2015-09, 98,000 miles

“The exhaust hanger allowed the exhaust to shift up into the bumper causing the rear bumper to melt. I just noticed it has gone up under the tailgate too, causing it to not shut completely. When I am driving it I can smell exhaust coming into the car. I have called several Jeep dealers around our area and am told there is no recall and since my car is out of warranty there is nothing they can do to help. I cant drive the car but have to keep paying the payments - I can't afford to do that and I cant sell or trade with it in this condition....please advise me what other options I have.”

NHTSA complaint #10534777, filed 2013-08, 40,000 miles

“As I was putting items in the rear of my Compass the rear hatch fell on my back. I saw it start to come down and caught it with my arm and tried to lift it off of me, but it would not stay in the upright position. The dealership has ordered and received the parts on september 21st, however Jeep is waiting for more information to replace the hatch struts, as I have been having problems since january with the rear hatch rubbing the paint off of the bumper as well. If I would not of seen this come down on top of me and was able to catch it before it hit my back, it could of seriously injured me. …”

NHTSA complaint #10478196, filed 2012-10, 10,400 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202513%
202312%
202011%
201952%
2018101%
201721%
201683%
201533%
2014145%
201345%
2012127%
20112312%
20101318%
2009716%
20083032%
20072811%

Other parts of the 2011 Jeep Compass

Transmission and drivetrain
37 complaints
Engine
30 complaints
Other or unknown
27 complaints
Suspension
27 complaints
Electrical system
20 complaints
Steering
19 complaints
Air bags
17 complaints
Fuel system
14 complaints
Vehicle speed control
14 complaints
Engine cooling
10 complaints
Brakes
8 complaints
Electronic stability control
8 complaints

← All problems reported for the 2011 Jeep Compass

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology