2011 Jeep Compass Suspension Problems
- Complaints
- 27about this part
- Share
- 14%of 188 total for the year
- Median mileage
- 125,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 27 complaints about the suspension of the 2011 Jeep Compass, 14% of the 188 complaints for this model year. Where a mileage was given, the median is 125,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My wife and I noticed alot of hard banging in the rear and front of vehicle , at the speed of idling out of our parking. Crossing any rail service no matter how new and we'll built the loud bangs in the front and rear are there at even the slowest of speeds. I have crawled around under our Jeep best I can , the front member and rear are beyond rotted, I can only get pictures of the rear damage but the front is horrible also..”
NHTSA complaint #11404142, filed 2021-03, 121,000 miles“Took vehicle to a local shop for a knocking in the rear. Found the rear subframe was rusted/rotted out. On nov 18th, the 3rd week after getting the vehicle back on the road the front cross member experienced a failure while stopping at an intersection. We were pulled into the lane to our left. Proceeded through the intersection to a service station, feeling like we had a flat tire at that point. A driver behind us pulled in concerned saying the front left tire was perpendicular from the rest of the vehicle as we were driving forward. …”
NHTSA complaint #11152907, filed 2018-11, 139,000 miles“My wife and I just exited the highway where we were traveling 70 MPH (rt 75 south tennessee). We came to a stop light that was red and applied the brakes. We heard a load sound from the right front wheel and the wheel pulled from my hands. I exited the car to find the lower a frame had broken off the sub frame. If this happened on the highway or on the exit ramp, we would have lost control and crashed. The police and the tow truck driver had never seen anything like this and agreed if this happened at speed, we may have been hurt. Towed the 2011 Compass to a dodge dealer in cleveland, tn.”
NHTSA complaint #11084664, filed 2018-04, 67,000 miles“Engine cradle and crossmember corrosion. Almost rusted through, wont pass inspection. I don't drive off road. Wont pass inspection. Drove to the mechanic and when he lifted it he was able to see daylight through the rust holes.”
NHTSA complaint #11088741, filed 2018-04, 156,600 miles“My front subframe /crossmember is rusted and has holes part of the frame snaped where sway bar is should a part that called frame whether a sub frame or not should last”
NHTSA complaint #11364701, filed 2020-10, 150,000 milesRelated service bulletins
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
- 10217559Mar 10, 2017Front And Rear Crossmember Corrosion (X69 Warranty Extension) This bulletin involves inspecting the front and rear crossmembers for perforation/rust through and if necessary…
- 10140027Mar 10, 2017Front And Rear Crossmember Corrosion (X69 Warranty Extension) This bulletin involves inspecting the front and rear crossmembers for perforation/rust through and if necessary…
- 10139594Sep 10, 2014Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio…
- 10139671Jun 21, 2014Rattle Noise Heard From Front End Or Front Suspension This bulletin involves verifying the customer?s symptom/condition and if necessary, replacing front struts. Rattle noise…
- 10061847Jun 21, 2014Summary to be provided on a future date.
- 10218806Apr 15, 2014Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or…
- 10217965Apr 15, 2014Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or…
- 10139640Apr 15, 2014Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or…
- 10061841Apr 10, 2014Summary to be provided on a future date.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 10% |
| 2023 | 2 | 4% |
| 2022 | 5 | 2% |
| 2021 | 2 | 2% |
| 2020 | 4 | 3% |
| 2019 | 4 | 1% |
| 2018 | 26 | 3% |
| 2017 | 8 | 3% |
| 2016 | 6 | 2% |
| 2014 | 8 | 3% |
| 2013 | 3 | 4% |
| 2012 | 10 | 5% |
| 2011 | 27 | 14% |
| 2010 | 7 | 10% |
| 2009 | 15 | 34% |
| 2008 | 26 | 28% |
| 2007 | 80 | 31% |
Other parts of the 2011 Jeep Compass
37 complaintsEngine
30 complaintsOther or unknown
27 complaintsBody and structure
23 complaintsElectrical system
20 complaintsSteering
19 complaintsAir bags
17 complaintsFuel system
14 complaintsVehicle speed control
14 complaintsEngine cooling
10 complaintsBrakes
8 complaintsElectronic stability control
8 complaints
← All problems reported for the 2011 Jeep Compass
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology