2023 Mazda CX-30 Brakes Problems
- Complaints
- 7about this part
- Share
- 28%of 25 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the brakes of the 2023 Mazda CX-30, 28% of the 25 complaints for this model year. 4 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving my car on the highway. The car automatically deployed the emergency braking system with no objects in front of the car. The car automatically braked then flashed the brake warning indicator. Car mad itself come to a complete stop. I began researching and found that others have had issues with “phantom braking” when the car has collision avoidance technology. This needs to be seriously investigated as it is a safety hazard.”
NHTSA complaint #11514744, filed 2023-03“While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward. After the accident I viewed the vehicles onboard system status and it had logged several errors including errors to the activsense driver assist control. I used the vehicle’s emergency assist button and contacted 911, and reported the incident to ride share and contact my spouse. Police report lists the wrong time and vehicle but does have the correct vin number”
NHTSA complaint #11724381, filed 2026-03“My brakes failed at a stop light. I was waiting at a red light waiting to get on the freeway . Brake was completely pressed, when my car started rolling forward. I kept trying to apply more force to brakes but was unable to stop the vehicle until it rolled into the car in front of me. I then had my car towed to Mazda and was told my accident was a result of human error. Inspection was done and no results were found. If my brakes had failed at any other moment my accident could have been deadly. …”
NHTSA complaint #11582495, filed 2024-04“This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS system serial number is a good part, and their dealership claimed that the problem couldn't be reproduced after they held the car for 11 days! I made several attempts to contact Mazda USA but I am not getting tractions for weeks.”
NHTSA complaint #11532740, filed 2023-07“It happened twice already when I step on the break pedal the car goes accelerated feels like you step on the gas pedal that is the problem the first incident I stopped and parked next to the gate because I need to put the code of the gate to open then when I come back to my car and step on the break to release the transmission from P parking 🅿️ then the car goes accelerate too fast almost hit the gate good thing I release the break pedal then hit again or step again the break pedal. The second time I was with my wife she’s parking backward then the car goes accelerated backward. …”
NHTSA complaint #11520797, filed 2023-05Related recalls
- 23V275000Apr 18, 2023Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit…Covers: Mazda CX-30 2022–2023, CX-50 2023
Related service bulletins
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11026353Nov 26, 2025Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11009644Oct 5, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11008430Sep 26, 2024This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system…
- 11008429Sep 11, 2024Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake…
- 11006982Aug 29, 2024Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake…
- 11007009Aug 21, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11003396Jun 7, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10254185Apr 2, 2024This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system…
Brakes: other model years
Other parts of the 2023 Mazda CX-30
6 complaintsForward collision avoidance
5 complaintsElectrical system
3 complaintsSuspension
3 complaintsTransmission and drivetrain
3 complaintsAir bags
2 complaintsBack-over prevention (rear camera)
2 complaintsLane departure
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsEngine
1 complaints
← All problems reported for the 2023 Mazda CX-30
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology