2023 Mazda CX-30 Forward collision avoidance Problems
- Complaints
- 5about this part
- Share
- 20%of 25 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the forward collision avoidance of the 2023 Mazda CX-30, 20% of the 25 complaints for this model year. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving my car on the highway. The car automatically deployed the emergency braking system with no objects in front of the car. The car automatically braked then flashed the brake warning indicator. Car mad itself come to a complete stop. I began researching and found that others have had issues with “phantom braking” when the car has collision avoidance technology. This needs to be seriously investigated as it is a safety hazard.”
NHTSA complaint #11514744, filed 2023-03“While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward. After the accident I viewed the vehicles onboard system status and it had logged several errors including errors to the activsense driver assist control. I used the vehicle’s emergency assist button and contacted 911, and reported the incident to ride share and contact my spouse. Police report lists the wrong time and vehicle but does have the correct vin number”
NHTSA complaint #11724381, filed 2026-03“This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS system serial number is a good part, and their dealership claimed that the problem couldn't be reproduced after they held the car for 11 days! I made several attempts to contact Mazda USA but I am not getting tractions for weeks.”
NHTSA complaint #11532740, filed 2023-07“I'm reporting significant safety issues. All are related as they indicate that the error rejection for the sensors are not properly calibrated. These false positive errors are dangerous. It affects the automatic emergency braking, forward collision, blind spot, and cross traffic warning systems. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The sensor responsible for detecting road impediments and cross-traffic/blindspots. I'm not sure how to provide it for inspection. How was your safety or the safety of others put at risk? …”
NHTSA complaint #11530708, filed 2023-07“Unexpected Automatic Emergency Braking Activation at Highway Speeds in Cold Temperatures. Description: I am reporting a safety issue with a 2023 Mazda CX-30 involving the collision avoidance / automatic emergency braking system. While driving at highway speeds, the system activates a forward collision warning (audible alert and dashboard indicator), followed almost immediately by automatic braking, even when there are no vehicles, obstacles, or pedestrians ahead. …”
NHTSA complaint #11734610, filed 2026-04Related service bulletins
- 10254185Apr 2, 2024This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system…
Forward collision avoidance: other model years
Other parts of the 2023 Mazda CX-30
7 complaintsOther or unknown
6 complaintsElectrical system
3 complaintsSuspension
3 complaintsTransmission and drivetrain
3 complaintsAir bags
2 complaintsBack-over prevention (rear camera)
2 complaintsLane departure
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsEngine
1 complaints
← All problems reported for the 2023 Mazda CX-30
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology