2017 Mercedes-Benz CLA250 Problems
Compared with other Mercedes-Benz CLA250 years
Typical for this model
43/100 0.8× a typical year · 50 = typical
- Complaint rate is 0.8× that of a typical Mercedes-Benz CLA250 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 12 of its 28 complaints were filed by the end of 2019.
- Most reported part: Electrical system (7 complaints, median 29,929 mi).
- 10 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2018
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 28filed with NHTSA
- Median mileage
- 39,381miles, 11 complaints with mileage
- Recalls
- 10campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 29 mpgcombined, 2.0L 4-cyl FWD · 24 city / 36 hwy
Sources: NHTSA records for the 2017 Mercedes-Benz CLA250 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 28 consumer complaints for the 2017 Mercedes-Benz CLA250. The part named most often is electrical system, with 7 complaints (25% of the total), followed by air bags (5) and engine (4). 11 of the complaints include a mileage, and 64% of those were filed for vehicles with under 50,000 miles; the median is 39,381 miles. Of all complaints, 2 involved a crash, 2 an injury, according to the filers. NHTSA lists 10 recall campaigns and 108 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign and 38 technical service bulletins filed under the same part. Air bags complaints overlap with 3 recall campaigns covering the occupant classification filed under the same part. Compared with the other 4 Mercedes-Benz CLA250 model years that have at least 25 complaints and are old enough to compare, this one scores 43 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system7 25%
- Air bags5 18%
- Engine4 14%
- Other or unknown4 14%
- Body and structure3 11%
- Steering2 7.1%
- Wheels2 7.1%
- Engine cooling1 3.6%
Also reported: Equipment (1), Fuel system (1), Lane departure (1), Latches, locks and linkages (1).
Example complaints
Electrical system: “Sensor malfunctions, battery power loss with complete electrical shutdown, faulty wire harnesses, locked up steering wheel while in motion on freeway, head unit defaults, faulty tires with blistering, countless recalls.”
NHTSA complaint #11074020, filed 2018-02, 19,400 milesAir bags: “The contact owns a 2017 Mercedes-Benz c300. The contact stated while driving at an unknown speed, a vehicle unexpectedly made a left turn into the front drivers side of her vehicle causing it to accelerate and jump the curb eventually coming to a stop. The contact stated the air bags did not deploy however an air bag malfunction warning alert illuminated. The front passenger tire and the whole driver side was damaged. The contact sustained four broken teeth, eye damage, traumatic brain injury, shoulder damage, seizures, and speech damage that required medical attention. …”
NHTSA complaint #11326509, filed 2020-05, 20,000 milesEngine: “Upon startup in cold weather...strong odor of gasoline can be noticed in passenger compartment. Internet search shows this to be a problem with the fuel line connected to the high pressure fuel pump.”
NHTSA complaint #11384705, filed 2020-12, 65,000 milesOther or unknown: “I was driving on the toll road when out of no where I here a loud boom and crackle above my head. Almost like a firework when it goes off. I thought it was a gun shot. When I looked up my panoramic sunroof was gone. Nothing was driving in front of or beside me. Nothing hit my car. However mercedes says it's impossible and something hit it, but my insurance won't pay for the sunroof repair because of class action lawsuits. They say it is mercedes responsibility. However, mercedes basically called me a liar and refuses to replace the panoramic sunroof. They want to charge me $3200 to repair it.”
NHTSA complaint #11157264, filed 2018-12, 39,381 milesMileage when problems were reported
64% of the 11 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 20,000 and 65,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Fuel economy and running cost
EPA ratings for each 2017 Mercedes-Benz CLA250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CLA250 FWD | 2.0L 4-cyl | 7-speed automatic | 24 | 36 | 29 | $2,850 |
| CLA250 4matic 4WD | 2.0L 4-cyl | 7-speed automatic | 23 | 32 | 27 | $3,050 |
| CLA250 4matic 4WD | 2.0L 4-cyl · flex-fuel | 7-speed automatic | 23 | 32 | 27 | $3,050 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 23V854000Dec 15, 2023Structure › Body › Roof and pillarsCovers: Mercedes-Benz CLA250 2014–2019, C300 2015–2020, AMG C63 2015–2020 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof…
- 22V365000May 20, 2022Communication › Auto crash notificationCovers: Mercedes-Benz CLA250 2017–2021, GLS 450 2017–2021, C300 2017–2021 +48 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's…
- 21V229000Apr 1, 2021SteeringCovers: Mercedes-Benz CLA250 2017, GLA 250 2017–2018, AMG CLA45 2017–2018 +2 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the…
- 21V197000Mar 19, 2021Structure › Body › Roof and pillarsCovers: Mercedes-Benz CLA250 2014–2019, AMG S63 2014–2020, GLA 250 2015–2020 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300…
- 21V072000Feb 12, 2021Communication › Auto crash notificationCovers: Mercedes-Benz CLA250 2017–2020, GLC 300 2017–2021, GLA 250 2017–2021 +17 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400…
- 21V058000Feb 5, 2021Communication › Auto crash notificationCovers: Mercedes-Benz CLA250 2016–2021, C300 2016–2021, GLC 300 2016–2021 +65 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the…
See all 10 recalls for the 2017 Mercedes-Benz CLA250 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 108 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037211Aug 29, 2026Transmission and drivetrain. Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a…
- 11036142Aug 12, 2026Electrical system. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11034064Jun 19, 2026Visibility (wipers, defrost, mirrors), Engine. Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
Other model years of the Mercedes-Benz CLA250
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 6 | — | 0 | — | 29 | — | Too new |
| 2021 | 7 | — | 5 | — | 29 | — | Not enough data |
| 2020 | 20 | 15,934 | 11 | — | 28 | — | Rising |
| 2019 | 23 | 35,000 | 6 | — | 29 | — | Rising |
| 2018 | 41 | 27,000 | 9 | — | 29 | 34 · Fewer | Rising |
| 2017 | 28 | 39,381 | 10 | — | 29 | 43 · Typical | Stable |
| 2016 | 67 | 37,000 | 8 | — | 30 | 74 · More | Stable |
| 2015 | 61 | 36,954 | 7 | — | 30 | 50 · Typical | Stable |
| 2014 | 179 | 16,768 | 6 | — | 30 | 100 · More | Falling |
| 2013 | 9 | 70,000 | 0 | — | — | — | Not enough data |
| 2012 | 7 | 65,000 | 0 | — | — | — | Not enough data |
All Mercedes-Benz CLA250 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Mercedes-Benz CLA250 have?
NHTSA recorded 28 consumer complaints for the 2017 Mercedes-Benz CLA250 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Mercedes-Benz CLA250 is reported most often?
Electrical system is named most often, in 7 complaints (25% of the total), followed by air bags with 5.
Has the 2017 Mercedes-Benz CLA250 been recalled?
NHTSA lists 10 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2017 Mercedes-Benz CLA250 get?
The EPA rates the 2017 Mercedes-Benz CLA250 (CLA250, 2.0L 4-cyl) at 29 mpg combined, 24 city and 36 highway, with an estimated annual fuel cost of $2,850 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Mercedes-Benz CLA250 reported?
Among the 11 complaints that include a mileage, the median is 39,381 miles and the middle half falls between 20,000 and 65,000 miles; 64% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.