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Mercedes-Benz CLA250Model year report

2023 Mercedes-Benz CLA250 Problems

Complaints
6filed with NHTSA
Median mileage
—no mileage reported
Recalls
0campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA crash rating
—no overall rating published
EPA fuel economy
29 mpgcombined, 2.0L 4-cyl FWD · 25 city / 36 hwy

Sources: NHTSA records for the 2023 Mercedes-Benz CLA250 (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 6 consumer complaints for the 2023 Mercedes-Benz CLA250. The part named most often is other or unknown, with 3 complaints (50% of the total), followed by air bags (1) and electrical system (1). Of all complaints, 2 involved a crash, 2 an injury, according to the filers. NHTSA lists 0 recall campaigns and 178 technical service bulletins for this model year. Other or unknown complaints overlap with 8 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Other or unknown: “Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs to recall and fix this issue to prevent other accidents.”

NHTSA complaint #11577449, filed 2024-03

Air bags: “I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car”

NHTSA complaint #11707802, filed 2025-12

Electrical system: “During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure.”

NHTSA complaint #11691317, filed 2025-10

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

202420254
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2023 Mercedes-Benz CLA250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
CLA250 FWD2.0L 4-cyl7-speed automatic253629$2,850
CLA250 4matic AWD2.0L 4-cyl7-speed automatic243327$3,050

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

NHTSA lists no recall campaigns for the 2023 Mercedes-Benz CLA250 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 178 on record; the latest 10 are shown.

See all 178 bulletins →

Other model years of the Mercedes-Benz CLA250

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20236—0—29—Too new
20217—5—29—Not enough data
20202015,93411—28—Rising
20192335,0006—29—Rising
20184127,0009—2934 · FewerRising
20172839,38110—2943 · TypicalStable
20166737,0008—3074 · MoreStable
20156136,9547—3050 · TypicalStable
201417916,7686—30100 · MoreFalling
2013970,0000———Not enough data
2012765,0000———Not enough data

All Mercedes-Benz CLA250 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2023 Mercedes-Benz CLA250 have?

NHTSA recorded 6 consumer complaints for the 2023 Mercedes-Benz CLA250 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2023 Mercedes-Benz CLA250 is reported most often?

Other or unknown is named most often, in 3 complaints (50% of the total), followed by air bags with 1.

Has the 2023 Mercedes-Benz CLA250 been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2023 Mercedes-Benz CLA250 get?

The EPA rates the 2023 Mercedes-Benz CLA250 (CLA250, 2.0L 4-cyl) at 29 mpg combined, 25 city and 36 highway, with an estimated annual fuel cost of $2,850 at 15,000 miles a year. Other engine and drive versions are rated differently.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.