2011 Mercedes-Benz E350 Seats Problems
- Complaints
- 8about this part
- Share
- 4%of 223 total for the year
- Median mileage
- 87,890miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the seats of the 2011 Mercedes-Benz E350, 4% of the 223 complaints for this model year. Where a mileage was given, the median is 87,890 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving down the road on layton ave and 43rd street, and out of nowhere the headrests of the vehicle exploded, pushing my neck forward. Granted I went over a hole not that big, but the explosion was so drastic that it pushed my seat forward and my neck is now sore and tender from the impact. I am really scare now that this can happen anywhere. I called mercedes benz dealership and they said that they want me to bring the car so the can reset the system. I don't like that idea, because I got this car brand new and now the value really change. I don't feel safe in it anymore. …”
NHTSA complaint #10543847, filed 2013-09, 26,000 miles“1. Oil leak from the oil cooler assembly in the diesel engine. Obviously, a cheap gasket was used to seal it! Mb, with diesel experience of over 80 yrs, should know by now what material they use in their diesel engine. This defect will develop in every car they made in the same way and they should recall the cars and correct the issue 2. The driver seat is torn along the tuft in the seat.this is happening across the board ion all mb cars using the same materials. Again, it is a material issue and should be corrected. Old mb seats lasted for decades!”
NHTSA complaint #10823698, filed 2016-02, 96,317 miles“Without an impact or collision, my car's passenger seat headrest shot out. I've been checking and others have done this as well. This morning, the driver's side headrest shot out without impact or collision. There is something wrong with the mechanism or airbags for the headrests. This can be extremely dangerous when in motion....”
NHTSA complaint #11753259, filed 2026-07“I was pulling up the passenger seat to put something in the backseat of my parked car. The headrest unexpectedly deployed and a small plastic piece broke off. Now I am fearful this could happen when driving the car, potentially harming myself or others. A witness saw what happened. There was no warning.”
NHTSA complaint #11464681, filed 2022-05“The airbag in the headrest, just notice it was lose, no accident or anything took car to dealer the car is under factor warranty and was told I had to pay for it. Also there was water coming inside of my car, took it to the dealer. They said the sun roof was clogged again my car is under factory warranty, they stated it is possibly a recall, the part was 32.00 and the labor was 458.00. I park in a garage, car only have 57,000 miles and I have to pay for it.”
NHTSA complaint #11096792, filed 2018-05Related service bulletins
- 11032518Apr 25, 2026The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no…
- 11007750Sep 9, 2024Complaint Dynamic seat function or multicontour system inoperative Noises from area of lateral support bladder Cause Lateral support bladder leaking Remedy Replacement of…
- 10248162Dec 4, 2023Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged…
- 10166099Jul 10, 2014Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
- 10166090Jul 10, 2014Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head…
- 10167567Jul 10, 20131. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 1 | 2% |
| 2014 | 8 | 3% |
| 2013 | 1 | 1% |
| 2012 | 8 | 4% |
| 2011 | 8 | 4% |
| 2010 | 4 | 2% |
| 2009 | 6 | 9% |
| 2008 | 20 | 12% |
| 2007 | 12 | 3% |
| 2006 | 2 | 1% |
| 2005 | 1 | 7% |
Other parts of the 2011 Mercedes-Benz E350
108 complaintsFuel system
32 complaintsOther or unknown
18 complaintsSuspension
17 complaintsBody and structure
15 complaintsBrakes
14 complaintsEngine
13 complaintsSteering
11 complaintsTransmission and drivetrain
6 complaintsWheels
6 complaintsElectrical system
4 complaintsVehicle speed control
4 complaints
← All problems reported for the 2011 Mercedes-Benz E350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology